Customer Operations Director

Company OverviewSWOT Hospitality is a renowned food and beverage company committed to crafting innovative concepts that delight the senses.We strive to revolutionize the industry by bringing unique ideas to life, satisfying palates and stimulating emotions.Job DescriptionThis is a full-time on-site role for a Group Director of Retail Operations at SWOT...

Job DescriptionWe are seeking a seasoned Director of Operations Excellence to lead our Account Management team. The ideal candidate will have a proven track record in process design, SOP development, and workflow automation.The Director will be responsible for standardizing operating methods, implementing robust performance frameworks, and optimizing tools...

Role OverviewWe are seeking a skilled Digital Banking Operations Director to join our team in Istanbul. As a key member of our operations team, you will be responsible for managing end-to-end retail loan operations, optimizing processes, and improving customer experience.

We're seeking a Customer Experience Director to join our marketing team. As a key member of our team, you'll be responsible for developing and executing customer experience strategies that drive business growth and enhance customer satisfaction.About Our Mission:TurkNet is on a mission to revolutionize the way people experience the internet. We're committed...

Key ResponsibilitiesThe Director of Operations Excellence will be responsible for leading a high-performing Account Management team, fostering ownership and accountability across diverse operations and projects. They will develop and implement strategies to redefine service excellence, focusing on end-to-end transformation and operational agility.The role...

About the RoleWe are looking for a seasoned Global Customer Experience Director to lead our customer service efforts across the globe.This critical position involves developing and executing a comprehensive customer experience strategy, leveraging insights from data analysis and market research. The successful candidate will collaborate closely with regional...

Job DescriptionVodafone is seeking a Customer Experience Director to lead the development and implementation of digital products/channels.In this role, you will be responsible for defining the strategy and positioning of digital products/channels, as well as overseeing the lifecycle of the product/channel and its features.Key responsibilities include working...

Job OverviewThe Executive Director of Operations will be responsible for leading our franchise operations in Turkiye, ensuring the success of our properties and driving exceptional results. This senior role offers an exciting opportunity to influence the future of our franchise operations and drive business growth across our prestigious portfolio in...

We're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...

As the Operations Director, you will be responsible for driving the success of our Managed Service (MS) offerings for our clients. You will act as the primary escalation point for major service concerns, ensuring seamless collaboration between delivery, operations, and product teams. Your leadership will be instrumental in aligning strategic, technical, and...

Key ResponsibilitiesAssist the HR Director in developing and implementing HR strategies, policies, and procedures.Manage HR operations, including recruitment, onboarding, performance management, learning and development, and employer branding.Monitor HR team performance, establish goals, and implement improvement plans.Analyze data to identify areas for...

Job Description:The Operations Director will drive the success of our Managed Service (MS) offerings for our clients, acting as the primary escalation point for major service concerns. This leader will ensure seamless collaboration between delivery, operations, and product teams, aligning strategic, technical, and service operations with client...

MissionThe Retail Director, reporting to the Country Managing Director of the Region, is leading the retail team in the achievement of sales and profitability targets of the network in Turkey, ensuring excellent customers management and development. The Retail Director leads, develops and operate the stores of Turkey with strong collaboration of the other...

Job Function: IT Infrastructure DirectorEti is seeking an experienced IT Infrastructure Director to join our team. As a key leader, you will be responsible for overseeing the design, implementation, and maintenance of our IT infrastructure, including networks, servers, cloud environments, and digital platforms.Key responsibilities include developing and...

Job OverviewMapa Group is currently seeking an experienced HR Operations Director to join our team. This is a unique opportunity to lead the development and implementation of HR strategies that support our business objectives.Key Responsibilities:Talent Acquisition & Workforce Planning: Develop and execute hiring strategies to ensure the availability of...

Getron (https://www.getron.com/) is seeking a Customer Operations Specialist who has excellent skills to analyze, distinguish, schedule, and endorse our Customers' needs through their journey with Getron Services and Solutions.As a member of our growing global team, you need to have a strong understanding of the ecosystem of Getron Services and Solutions to...

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

Join us as a Store Manager in İstanbul Asian Side and be part of a dynamic team that drives business success through innovative retail strategies.About the RoleAs a Store Manager at Inditex, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive business growth.You will have the opportunity...

The Board is accountable to shareholders for both business operations and in achieving targeted goals that will lead to optimal benefits for shareholders, whilst serving the wider interests of all stakeholders.The Board is bound to comply with the relevant laws, regulations, the constitutional documents including the Articles of Association and resolutions...

Job DescriptionWe are seeking a highly skilled Product Director to join our IoT Squad and lead the development of enterprise IoT products and solutions from concept phase to retirement.Key ResponsibilitiesThe successful candidate will align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the...