
Travel Industry Liaison
3 days ago
Are you a highly motivated and organized individual with a passion for delivering exceptional customer service? Do you have experience working in the travel or tourism industry?
We're seeking a Customer Representative to join our team at AirportTransfer.com. As a key member of our customer support team, you'll be responsible for communicating with customers, resolving issues, and developing new business opportunities.
Your Key Responsibilities:
- Communicate effectively with customers via phone, email, and chat.
- Resolve customer complaints and issues in a timely and professional manner.
- Develop and maintain strong relationships with our partners and suppliers.
- Identify opportunities for growth and suggest improvements to our product and services.
- Work collaboratively with our team to achieve business objectives.
Requirements:
- Bachelor's degree in a relevant field or equivalent experience.
- At least 2 years of experience in a similar role, preferably in the travel or tourism industry.
- Advanced English skills, both verbal and written.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
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