Software Support Engineer

16 hours ago


Konak, Turkey Citibank (Switzerland) AG Full time
Position Summary:

The Applications Support Analyst is a key member of the IT team responsible for providing technical support and maintenance to existing applications and their operating environments. This position requires a strong understanding of app support procedures and concepts, as well as basic knowledge of other technical areas. The successful candidate will be able to analyze existing system logic, make recommendations for improvements, and partner with development and production support areas to implement changes.

Main Tasks:
  • Maintains a good understanding of apps support procedures and concepts.
  • Identifies and defines enhancements to existing applications and their operating environments.
  • Participates in validation and testing activities.
  • Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.

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