Helpdesk Support Engineer

6 days ago


Fatih, Istanbul, Turkey Careerwise Full time

Careerwise is a leading Global Management Consultancy that delivers world-class services to its clients. We are seeking a Helpdesk Support Engineer to join our team as an IT Service Desk Analyst in Istanbul.

The role involves providing technical support to Senior executives, partners, and VIP clients, and collaborating with technical teams to resolve complex technical issues.

You will work in a hybrid environment, spending 3 days a week in the office and 2 days working from home, and will be required to have strong technical skills and experience in supporting Senior executives and VIP clients.

About the Role:

The IT Service Desk Analyst will be responsible for providing technical support to Senior executives, partners, and VIP clients, and will work closely with technical teams to resolve complex technical issues.

The ideal candidate will have strong technical skills, experience in supporting Senior executives and VIP clients, and familiarity with Office 365, Top desk, Service Now, hardware, and Mac OS.

Responsibilities:
  • Provide technical support to Senior executives, partners, and VIP clients
  • Collaborate with technical teams to resolve complex technical issues
  • Work effectively in a hybrid environment


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