IT Service Delivery Manager

Job DescriptionThis is a high-level position responsible for ensuring the delivery of Value Added Services (VAS) products and services. As a Service Delivery Expert, you will be accountable for all 7/24 Level 2 Operations in a proactive manner.The key responsibilities include:Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity...

Key ResponsibilitiesCreate and implement resource allocation plans to optimize service delivery, ensuring that client expectations are met.Develop and dispatch service orders, collaborating with engineers to deliver seamless service experiences.Serve as the primary point of contact for customer inquiries, resolving issues through effective analysis,...

iSoftStone is seeking an IT Service Delivery Executive to lead the cutover project and ensure a seamless transition to the new SAP system.The ideal candidate will have a strong understanding of key business processes and excellent stakeholder management skills.The IT service delivery executive will be responsible for ensuring site resource levels are...

Lenovo is a global technology powerhouse, serving millions of customers every day in 180 markets.Focused on delivering Smarter Technology for All, Lenovo has built a full-stack portfolio of AI-enabled devices and infrastructure solutions.As a Senior Service Delivery Executive, you will have end-to-end responsibility for all Commercial and Consumer segment...

Job DescriptionThis is a critical role that ensures the ongoing operation, coordination and management of CRM solutions. You will manage application and application servers that host critical business processes.The successful candidate will be responsible for ensuring customer satisfaction by managing service requests and tickets that directly impact the...

About the Role:We are seeking a highly skilled Service Delivery Expert to join our team at Philips Iberica SAU. In this role, you will be responsible for creating a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.The ideal candidate will have...

Job DescriptionWe're seeking a highly skilled Telecoms Engineering Manager to join our team. As a key member of our network operations team, you'll be responsible for leading our technical teams and overseeing the delivery of our connectivity services. You'll work closely with our network engineers to optimize network configuration, management, and...

Avery Dennison is a leading global manufacturer of pressure-sensitive materials and labels. We are currently seeking a Service Delivery Expert to join our team.As a Service Delivery Expert, you will be responsible for implementing brand service strategies and proactively discussing supply chain issues with customers.You will work closely with other...

Turkiye Service Delivery OpportunityWe are looking for a talented Service Delivery Manager to join our team in Turkiye. In this role, you will have the opportunity to work with our commercial and consumer segment service delivery efforts. You will be responsible for managing the performance of our service provider network and driving initiatives to enhance...

Melontaxi is recruiting a Customer Experience Associate to enhance the overall experience of our customers. As a vital member of our support team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our customers.Key Responsibilities:Deliver exceptional customer service through various channels,...

Careerwise is a leading Global Management Consultancy that delivers world-class services to its clients. We are seeking an IT Service Delivery Professional to join our team as an IT Service Desk Analyst in Istanbul.The role involves providing exceptional support to Senior executives, partners, and VIP clients, and collaborating with technical teams to...

About the RoleThis position involves managing Advantage + Elite Contracts from order intake to delivery, ensuring customer satisfaction and contract renewal.The successful candidate will be responsible for implementing and leading the Contract planning process, its implementation and sustainment, and achieving stated KPIs (availability, cycle time, energy...

We are seeking a highly skilled Customer Experience and Service Delivery Specialist to join our team at ISG - Istanbul Sabiha Gokcen International Airport. In this role, you will be responsible for managing various customer-facing services, including cleaning, security, and concierge.Key Responsibilities:Lead daily operations of soft services, ensuring...

Job DescriptionWe are seeking a highly skilled Service Delivery Manager to lead our commercial and consumer segment service delivery efforts in Turkiye. As a key member of our META region team, you will be responsible for managing the performance of our service provider network and driving initiatives to enhance customer experience, partner satisfaction, and...

About the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Philips Iberica SAU. As a key member of our operations team, you will be responsible for delivering exceptional customer service while balancing competing demands in the areas of business obligations and customer needs.Key Responsibilities:Create a resourcing plan...

Job ResponsibilitiesWe are seeking a Delivery Station Manager Assistant to join our team. As part of this role, you will support the overall, daily management of operational duties, including deputizing for the Operations Manager as and when required.Your responsibilities will include prioritizing and continually improving the safety at the delivery station,...

We are an innovative company focused on delivering Smarter Technology for All. Our Global Commercial Services Director will be responsible for leading our service delivery operations in Turkiye.Key Accountabilities:Develop and implement strategies to improve customer satisfaction and loyalty.Manage relationships with key stakeholders, including service...

Job DescriptionWe are seeking a highly skilled Technical Service Engineer to join our team at YIZUMI.This is a challenging role that requires a strong understanding of injection molding machines and peripheral equipment.Actively participate in all kinds of training organized by the company to improve after-sales service ability and service quality;In...

About the RoleThis is an exciting opportunity to join a dynamic team as a Technology Account Manager. In this role, you will be responsible for building and maintaining relationships with existing customers, identifying new sales opportunities, and driving the adoption of new technologies and solutions. You will also be expected to work closely with the...

Senior Service Delivery Leadership RoleWe are seeking a senior service delivery leader to join our team in Turkiye. As a key member of our META region team, you will be responsible for leading our commercial and consumer segment service delivery efforts. You will manage the performance of our service provider network and drive initiatives to enhance customer...