
Customer Experience Specialist
4 days ago
BIGO Technology is a leading Singapore-based company that operates with a global presence, boasting over 30 offices and 6 research and development centers worldwide.
The company's products and services, powered by Artificial Intelligence, have gained immense popularity globally, reaching users in over 150 countries through platforms like Bigo Live and Likee.
BIGO's mission is to connect the world and enable people to share their moments. With a vision to inspire one billion lives, BIGO aims to empower a new generation of users with an exciting social language.
The role involves hosting professional events, providing operational strategies, and managing activities to meet quality and quantity expectations.
Key responsibilities include participating in hosted events, exploring marketization opportunities, and offering operational suggestions.
Additionally, the position requires planning user-related activities, executing online operations, and evaluating performance.
Cooperation with the product department is essential for promoting new features, synchronizing markets, and preparing materials.
Maintaining a good relationship with core users, ensuring recharge and retention, and serving as a point of contact are critical aspects of this role.
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Customer Experience Specialist
5 days ago
Fatih, Istanbul, Turkey flexigo Full timeAbout UsFlexigo is revolutionizing the shared mobility industry by digitalizing traditional offerings and empowering new mobility service providers. Our cutting-edge products connect end-to-end services, creating an ecosystem of sustainable mobility that benefits our clients and the environment.We are a diverse and inclusive company, passionate about our...
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Customer Experience Representative
5 days ago
Fatih, Istanbul, Turkey Binance Full timeWe're seeking a seasoned Customer Support Specialist to help us grow our customer base.This role involves handling high volumes of live chat and phone calls while identifying and addressing customer needs.You'll provide accurate and comprehensive information to resolve issues efficiently.Effective time management and prioritization are essential for this...
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Customer Experience Ambassador
5 days ago
Fatih, Istanbul, Turkey DeFacto Full timeWe are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...
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Experience Manager
5 days ago
Fatih, Istanbul, Turkey DeFacto Full timeCX Specialist (Overseas)Are you passionate about delivering exceptional customer experiences? Do you have a proven track record of improving customer satisfaction through effective issue resolution and process optimization?We are seeking a highly skilled CX Specialist to join our team at DeFacto. As a key member of our customer experience team, you will play...
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Customer Experience Supervisor
2 days ago
Fatih, Istanbul, Turkey Air Astana Full timeJob Title: Ground Handling SpecialistThe Ground Handling Specialist at Air Astana plays a vital role in ensuring seamless airport operations. This specialist coordinates and controls airport handling company activities and supervises airport services to guarantee efficient and high-quality service delivery.Main ResponsibilitiesEffective coordination and...
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Customer Experience Advocate
5 days ago
Fatih, Istanbul, Turkey Spyke Games Full timeAbout UsSpyke Games is a leading mobile gaming company founded by experienced industry professionals. With a decade-long track record of building and scaling successful gaming businesses, we're now focused on creating the next generation of world-class mobile game franchises.Our team is dedicated to fostering a culture of innovation, excellence, and...
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Customer Experience Specialist
6 days ago
Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full timeAt Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...
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Customer Experience Developer
6 days ago
Fatih, Istanbul, Turkey PRADA Full timeAt PRADA, we believe in the importance of client relationships and customer satisfaction. As a world leader in the luxury sector, we strive to deliver exceptional service and experiences to our clients.We are seeking an In-Store CRM Specialist to join our sales team and support client outreach initiatives. Key responsibilities include:Key...
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Customer Experience Specialist
5 days ago
Fatih, Istanbul, Turkey Tbwa ChiatDay Inc Full timeAbout the RoleWe're looking for a talented and enthusiastic Field Sales Associate to join our team in Istanbul. As a key member of our team, you will play a vital role in delivering exceptional experiences for our guests.Your responsibilities will include:Supporting our team operations and interacting with guests to ensure a smooth and excellent...
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Customer Experience Specialist
5 days ago
Fatih, Istanbul, Turkey Four Seasons Hotels Ltd Full timeAbout Our ServicesAt Four Seasons, we pride ourselves on offering unparalleled service and amenities to our guests. Our Spa Receptionist plays a critical role in delivering these experiences, ensuring that every guest feels welcome, relaxed, and rejuvenated.The RoleWe are seeking a highly skilled Spa Receptionist to join our team, responsible for providing...
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Customer Growth Specialist
4 days ago
Fatih, Istanbul, Turkey Amazon Full timeCustomer Growth SpecialistWe are seeking a Customer Growth Specialist to join our Amazon Türkiye team. As a key member of our team, you will be responsible for shaping and optimizing the Amazon.com.tr shopping experience, driving traffic, awareness, and engagement for various categories through innovative marketing strategies and data-driven decisions.In...
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Fatih, Istanbul, Turkey Dataroid Full timeOur team at Dataroid is passionate about delivering exceptional customer experiences through innovative technology.We're seeking a highly skilled Senior Product Marketing Specialist to join our team and help us achieve our goals.Key Areas of Responsibility:Develop and execute marketing strategies to drive growth and revenue.Lead the development of key...
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Customer Experience Manager
6 days ago
Fatih, Istanbul, Turkey ColendiBank Full timeJob DescriptionWe are seeking a highly skilled Customer Support Center Channel Experience Manager to join our growing core team in Istanbul.This role involves monitoring support center performance, analyzing customer feedback, and collaborating with teams to enhance automation and digital support solutions.The ideal candidate will have a strong analytical...
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Customer Experience Expert
5 days ago
Fatih, Istanbul, Turkey Interstate AC Service Full timeResponsibilitiesAnswering calls in accordance with customer experience standards.Serving as a point of contact for customers, providing accurate information and resolving their inquiries.RequirementsTo succeed in this role, you must have excellent written and spoken English proficiency. A high school diploma or higher is preferred, along with experience in a...
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Customer Experience Manager
5 days ago
Fatih, Istanbul, Turkey Dataroid Full timeWe are a dynamic digital analytics and customer engagement platform that empowers leading brands to create seamless customer experiences.Our team is looking for an energetic, ambitious, and high-performing professional who will be responsible for building relationships, understanding customer trends, and driving business growth.Key Responsibilities:Take...
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Brand Experience Specialist
4 days ago
Fatih, Istanbul, Turkey Amazon Full timeCompany OverviewAmazon Mexico PC team is a dynamic and customer-obsessed organization that thrives on innovation. As a leader in the e-commerce industry, we are committed to delivering exceptional customer experiences while fostering growth and business relationships with top brands.Job DescriptionWe are seeking an experienced Brand Experience Specialist to...
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Customer Experience Representative
5 days ago
Fatih, Istanbul, Turkey Masimo Full timeAs a Customer Experience Representative at Masimo, you will play a critical role in delivering exceptional customer experiences and supporting our sales team.Responsibilities:Collaborate with the sales organization to provide administrative support and drive sales growth.Process orders and manage the sales cycle from start to finish, ensuring seamless...
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Fatih, Istanbul, Turkey Trendyol Full timeWelcome to TrendyolWe are a leading e-commerce company that has revolutionized the way people shop online. Our mission is to create a seamless and enjoyable experience for our customers by leveraging technology and innovation.As a Quality and Process Improvement Manager, you will play a critical role in enhancing our customer experience by identifying areas...
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Customer Experience Leader
7 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeWe are seeking a highly skilled Customer Experience Leader to join our team at Vodafone Group.The ideal candidate will have 10-15 years of experience in communications and customer success management, with a strong focus on providing exceptional customer experiences. They will be responsible for owning the entire relationship with assigned clients, including...
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Fatih, Istanbul, Turkey Trendyol Full timeQuality and ExcellenceWe are committed to delivering exceptional customer experiences that exceed expectations. As a Quality Development Leader, you will play a critical role in driving quality and excellence across our organization. You will lead cross-functional teams to analyze customer feedback, identify areas for improvement, and develop solutions that...