Operations Assistant

3 days ago


Fatih, Istanbul, Turkey Alfa Laval Mid Europe GmbH Full time

About Alfa Laval Mid Europe GmbH

We are a dedicated team of professionals who strive to make a positive difference in the lives of our colleagues, partners, customers, and society. Our commitment to innovation and sustainability drives us to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

We are seeking a skilled Service Coordinator to join our team and contribute to the seamless execution of service operations. As a key member of our service team, you will be responsible for coordinating and dispatching field service engineers, managing service schedules, supporting the service center, and maintaining excellent customer relationships.

Your Key Responsibilities:

  1. Service Execution: Ensure the seamless execution of service operations by effectively coordinating and dispatching field service engineers.
  2. Schedule Management: Manage service schedules to ensure timely and efficient service delivery.
  3. Customer Satisfaction: Maintain excellent customer satisfaction through effective communication and issue resolution.

Your Qualifications:

  • A bachelor's degree in business administration, logistics, or other relevant fields.
  • Minimum of 2 years of experience in a coordination or administrative role, preferably within a field service or technical service environment.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving skills with a proactive and solution-oriented mindset.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Fluency in English.

What's In It For You:

  • An opportunity to work in an innovative and dynamic environment where we collaborate to develop and create value for our customers.
  • A chance to build a global network with diverse nationalities to learn from and grow with.
  • A true impact on Alfa Laval's future success, with opportunities to learn new things every day.


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