Customer Loyalty Manager

Our Mission: At Kaizen Technology, we're committed to helping businesses build meaningful connections with their customers through data-driven loyalty solutions.We believe in the importance of understanding our customers deeply and building personalized experiences that drive long-term loyalty and growth.If you share our passion for delivering exceptional...

Job Title: Customer Care Manager">Job Summary:">We are seeking an experienced Customer Care Manager to lead our customer service team and ensure that customers receive exceptional support and care.">Key Responsibilities">Lead and manage a team of customer service representatives, providing guidance, coaching, and development opportunities.Develop and...

Job Title: Loyalty Rewards & Platforms Product DirectorOverview:Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our...

We are seeking an experienced Senior Manager to lead our Loyalty Services team. In this role, you will be responsible for defining and sharing the technical/functional team roadmap and vision in alignment with department, division, and company objectives.You will also be accountable for the performance and results of a unit within your discipline or...

At Mastercard, we are shaping the future of payments to connect and power a digital economy that benefits everyone, everywhere. Our mission is to make transactions safe, simple, smart, and accessible.">We are seeking an experienced Product Manager for our Eastern Europe, Middle East, and Africa division to lead our loyalty and engagement strategies. The...

Join us at Mastercard as we shape the future of payments! As a Product Manager for our Eastern Europe, Middle East, and Africa division, you will lead our loyalty and engagement strategies to drive customer stickiness and improve customer lifetime value.About the Role:This role is responsible for Rewards product management for the Eastern Europe, Middle...

We are looking for a highly skilled Senior Manager to join our Loyalty Services team. As a key member of our engineering management team, you will be responsible for leading the development of custom solutions for our customers across all five continents.This role requires a proven track record of people management, including managing other Managers, with...

As a Product Manager for our Eastern Europe, Middle East, and Africa division, you will play a critical role in shaping the future of payments and driving customer stickiness and improved customer lifetime value.About the Role:This role is responsible for Rewards product management for the Eastern Europe, Middle East, and Africa division, which consists of...

We are seeking an experienced professional to fill the role of Omnichannel Marketing Manager.Your key responsibilities will include managing the customer lifecycle, analyzing performance of CRM communications and campaigns, and staying up to date with industry trends and innovations in CRM and loyalty technologies.Main Skills RequiredProven experience in CRM...

We are seeking a highly skilled ITIL Process Manager Customer Complaints Management to join our team. As a key member of our customer complaints management process, you will be responsible for developing and implementing process improvements that drive customer satisfaction and loyalty.Key Responsibilities:Develop and implement process improvements to...

BenefitsAs a valued member of our team, you will enjoy a range of benefits that reflect our commitment to your growth and well-being. These include:Opportunities for professional development and growth.A collaborative and dynamic work environment.Competitive compensation and benefits package.Access to the latest technology and tools.A diverse and inclusive...

We're Insider, the leading AI-native platform for Customer Experience and Marketing.About Our MissionWe're on a mission to revolutionize the way businesses interact with their customers. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.The Client Success Manager role is a key...

Job DescriptionThis role is responsible for the development and implementation of strategies to drive customer satisfaction, loyalty, and retention in the luxury goods market. The ideal candidate will have experience in managing teams, developing customer service policies, and analyzing customer feedback.

Job Overview: We are seeking a highly skilled and experienced Customer Care Manager to join our team at Kärcher Türkiye.">Key Responsibilities">Effectively manage customer complaints, requests, and feedback by utilizing strong communication and problem-solving skills.Develop new systems and tools to enhance the efficiency of customer service processes,...

CX Transformation LeadWe are seeking an experienced CX professional to drive transformation and excellence in our customer experience journey.About the Role:Leverage your expertise to develop and implement effective strategies for improving customer satisfaction and loyalty.Collaborate with cross-functional teams to design and deliver exceptional customer...

About This RoleThis is a unique opportunity to join our engineering team as a Senior Manager. You will lead the Loyalty Services team, developing departmental plans, coordinating resource allocation, and overseeing policy formation.As a key member of our leadership team, you will be responsible for anticipating business challenges and resolving complex...

Papara is revolutionizing the financial services industry with its innovative approach to customer experience. As a key player in the fintech sector, we strive to make banking and finance more accessible, simple, and enjoyable for millions of users.We're passionate about using design and technology to deliver exceptional financial experiences, constantly...

Job DescriptionThis is an exciting opportunity to join a young and lively professional environment where you can grow both personally and professionally. As a CUSTOMER HAPPINESS SPECIALIST, you will be responsible for ensuring that our customers receive exceptional service and support throughout their journey with us.You will work closely with our team to...

DeFacto is a global fashion brand with a vision to strengthen the engagement, motivation, and social responsibility of every team member.We encourage participation in internal events, sports, and social clubs while fostering a strong company culture through our vision, mission, strategies, and principles.Key ResponsibilitiesDevelop and execute CRM strategies...

Founded in 2016, Kaizen Technology creates data-driven, customizable loyalty applications, enabling organizations to manage and act on customer data.Company & Positions 50-100 people"Kai" (change) and "Zen" (good), translating to "change for better" or "continuous improvement." At Kaizen Technology, our name is more than just a brand name — it's a...