Platform Moderator and Support Specialist

3 days ago


Fatih, Istanbul, Turkey BIGO Full time
About BIGO

BIGO is a Singapore-based technology company with over 30 offices and 6 R&D centres around the world. Our video-based products and services have gained immense popularity, with users in over 150 countries.

Job Description
  1. Community Building:
    • Foster a vibrant and supportive community on BIGO LIVE through engaging content and interactive activities.
    • Develop and execute strategies to increase user participation and satisfaction.
  2. Content Moderation:
    • Ensure all user-generated content adheres to BIGO LIVE's guidelines.
    • Address conflicts and issues within the community in a timely and professional manner.
  3. User Support:
    • Act as a point of contact for community members, addressing their questions and feedback.
    • Provide timely support to users, resolving any platform-related issues.
  4. Analytics and Reporting:
    • Track and analyze community metrics to measure engagement effectiveness.
    • Prepare regular reports on community activities, trends, and insights.


  • Fatih, Istanbul, Turkey Executas HR and Business Solutions Full time

    At Executas HR and Business Solutions, we are seeking an experienced IT Support Specialist to join our team. This role will be responsible for installing and providing support for desktop computers, laptops, monitors, printers, and similar hardware and systems within the organization.Key ResponsibilitiesInstall and configure computer hardware and software,...


  • Fatih, Istanbul, Turkey Asseco Poland S.A Full time

    Technical Support SpecialistWhat we do?We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants.Payten Turkey is looking for a Technical Support Specialist for its Payment Gateway Unit for our Maslak İTÜ office.About Us: PaytenWe are looking for a skilled and highly...


  • Fatih, Istanbul, Turkey Insider Full time

    About usInsider is a B2B SaaS company that drives growth for its clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our $500M Series E funding round, led by General Atlantic. We are backed by top-notch investors, including...


  • Fatih, Istanbul, Turkey European Bank for Reconstruction and Development Full time

    About the RoleWe are seeking an experienced Executive Support Specialist to join our team in Istanbul. The successful candidate will provide comprehensive secretarial support to the Deputy Head of Turkiye, FI, and the wider Financial Institutions team.ResponsibilitiesManage the daily schedule of the Deputy Head of Turkiye, FI, ensuring efficient use of...


  • Fatih, Istanbul, Turkey Insider Full time

    About InsiderWe are a B2B SaaS company driving growth for clients worldwide. Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.As a woman-founded, women-led unicorn, we have achieved $200M in CARR and been recognized as a leader in The Forrester Wave for Cross-Channel...


  • Fatih, Istanbul, Turkey BIGO Full time

    BIGO Technology (BIGO) is one of the fastest-growing Singapore technology companies, with more than 30 offices and 6 R&D centres around the world. Powered by Artificial Intelligence technology, BIGO's video-based products and services have gained immense popularity, with users in more than 150 countries. These include Bigo Live (live streaming) and Likee...


  • Fatih, Istanbul, Turkey ISTANBUL'74 ARTS AND CULTURE PLATFORM Full time

    We are seeking a talented Communications Director to join our team at ISTANBUL'74 ARTS AND CULTURE PLATFORM.About ISTANBUL'74 ARTS AND CULTURE PLATFORMWe aim to create a unique cultural landscape by showcasing the best of contemporary art from around the world.About the RoleStrategic Partnership Development: Develop and maintain strong relationships with key...


  • Fatih, Istanbul, Turkey BIGO Full time

    About the RoleThe Family Management Advisor will play a pivotal role in fostering a vibrant and supportive community on BIGO LIVE.Key ResponsibilitiesCommunity Engagement:Develop and implement strategies to increase user participation and satisfaction.Organize community events, contests, and interactive activities.Monitor community feedback and trends to...


  • Fatih, Istanbul, Turkey Exely - Direct Drive for Your Hotel Sales Full time

    Exely is a global IT company specialising in online solutions and websites for the hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...


  • Fatih, Istanbul, Turkey BIGO Full time

    Job SummaryThe Family Management Advisor will be responsible for developing and executing strategies to engage and retain users on BIGO LIVE.ResponsibilitiesStrategic Planning:Design and implement community engagement initiatives to drive user participation.Analyze community feedback and trends to inform strategic decisions.Content Moderation:Moderate...


  • Fatih, Istanbul, Turkey Hubedu Full time

    Office Support Specialist Wanted for HUB EDU Turkey Team We seek dynamic and innovative team members with a global vision at HUB EDU. If you aim to make a difference in the field of education, don't miss this opportunity to join us as an Office SupportSpecialistOffice Support Specialist is crucial in managing and optimizing the firm's administrative...


  • Fatih, Istanbul, Turkey Insider Full time

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...


  • Fatih, Istanbul, Turkey Insider Full time

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...


  • Fatih, Istanbul, Turkey Wide and Wise Full time

    Come join our lovely team as a Digital Marketing Specialist Here, creativity and strategy come together to craft amazing digital experiences. If you love everything digital, have a knack for design, and are excited to be part of innovative marketing campaigns, we'd love to hear from you.Key Responsibilities and Role ObjectivesDevelop and execute innovative...


  • Fatih, Istanbul, Turkey Vodafone Group Full time

    About This RoleThis is an exciting opportunity to join Vodafone Group as a seasoned technical support specialist. As a vital member of our team, you will be responsible for providing top-notch IT support to our organization's top executives.Your primary focus will be on addressing software and hardware-related issues, as well as troubleshooting and break/fix...


  • Fatih, Istanbul, Turkey Insider Full time

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...


  • Fatih, Istanbul, Turkey Innovance Consultancy Full time

    Innovance Consultancy is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users and resolving complex technical issues.Responsibilities:Provide technical support to users via phone, email, or remote desktop.Resolve technical issues related...


  • Fatih, Istanbul, Turkey GE Healthcare Full time

    Job DescriptionWe are seeking a highly skilled Sales Support Specialist to join our team at GE HealthCare. In this role, you will be responsible for providing administrative support to the sales team, including coordinating the tendering process, preparing contracts and bids, and managing dealer and trader processes.As a Sales Support Specialist, you will...


  • Fatih, Istanbul, Turkey Hubedu Full time

    Hubedu is seeking a highly skilled Office Support Specialist to join our team. As the first point of contact for potential students, you will be responsible for directing incoming information effectively and providing excellent customer service via phone, email, and social media.This role involves a wide range of responsibilities, including managing CRM...


  • Fatih, Istanbul, Turkey Darkex Full time

    Darkex aims to be the leading cryptocurrency service platform headquartered in Dubai, with additional entities in Panama, Cayman, and Georgia. As a pioneer in the rapidly evolving digital asset industry, Darkex provides a comprehensive range of services including trading, asset management, etc., to clients worldwide.With a commitment to compliance, security,...