Healthcare Services Experience Manager

14 hours ago


Fatih, Istanbul, Turkey Smilehairclinic Full time
Join Our Team as a Patient Experience Manager

We are seeking a highly motivated and experienced Patient Experience Manager to join our team as a Patient Experience Manager and Post Op Follow-up Doctor.

This is a challenging yet rewarding role that requires a deep understanding of patient needs and preferences.

Key Responsibilities:

  • Monitoring patient recovery processes and providing necessary support
  • Identifying and addressing patient complaints and concerns
  • Developing and implementing strategies to improve patient satisfaction

Requirements:

  • Graduated from medical school (preferably with experience in hair transplantation or related fields)
  • At least 5 years of experience in patient experience management and post-operative follow-up processes
  • Advanced level of English language proficiency


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