Digital Sales Growth Strategist

6 days ago


Fatih, Istanbul, Turkey Amazon Full time
Customer Success Partnership Manager

At Amazon, we are committed to delivering exceptional customer experiences. We are seeking a highly skilled Customer Success Partnership Manager to join our Amazon Marketplace team in Cairo, Egypt. As a key member of our customer success team, you will be responsible for partnering with multiple stakeholders to align programs and initiatives that drive the growth of your selling partners' portfolio.

In this role, you will work closely with selling partners to educate them about Amazon's high standards of delivery and customer experience. You will also be responsible for leading a variety of projects that drive growth and improve customer experience and seller experience in Egypt.

Main Responsibilities
  1. Customer Success: Partner with multiple stakeholders to align programs and initiatives that drive the growth of your selling partners' portfolio.
  2. Project Leadership: Lead a variety of projects that drive growth and improve customer experience and seller experience in Egypt.
  3. Account Management: Effectively prioritize and lead a portfolio of selling partners to realize the product family's opportunities and goals (both Inputs/Outputs metrics).
Requirements
  • Bachelor's degree.
  • 3+ years of digital advertising and client-facing roles experience.
  • Experience analyzing data and best practices to assess performance drivers.
  • Experience in client or vendor-facing roles with a focus in relationship management and negotiation skills.


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