Senior Retail Associate RBS

1 week ago


Fatih, Istanbul, Turkey Amazon Full time

As a Senior Catalog Associate RBS at Amazon, you will be responsible for creating and enhancing retail selection on the worldwide Amazon online catalog. This involves populating/procuring content for the product catalogs, interacting/coordinating with sellers/account managers, and identifying/correcting errors/complaints.

Key Responsibilities

Your key responsibilities will include:

  • Populating/procuring content for the product catalogs on the Amazon Website
  • Interacting/coordinating with sellers/account managers
  • Identifying and correcting errors/complaints
  • Creating reports regarding work received and work performed
  • Identifying possible improvements in the processes you work on
  • Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
  • Inform the manager regarding possible quality issues; analyze the situation and recommend corrective actions
  • Flag any updates received from stakeholders on process to Lead/Manager
  • Identify areas of possible process improvements (enhancements and pain points)
Requirements

To succeed in this role, you will need:

  • Advanced written and oral communication skills in both English and Turkish, minimum B2
  • Bachelor's degree in any discipline is preferred
  • Good working knowledge of MS Office; MS Excel proficiency is an advantage
  • Very good knowledge and experience in internet navigation and research – finding information about large amounts of data in a timely manner.

You will also need to possess multitasking skills, operate in the system with the speed and accuracy necessary to meet departmental standards, dive deep into a problem, perform 'Root Cause Analysis', and maintain composure in critical situations.

Preferred Qualifications

We are looking for candidates with:

  • Excellent skills in MS Office
  • Strong experience in dealing with processes and large amounts of data
  • Minimum 1 year of work experience


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