Retail Business Services Professional

2 weeks ago


Fatih, Istanbul, Turkey Amazon Full time

We are seeking a highly skilled and motivated individual to join our team as a Senior Catalog Associate RBS at Amazon. In this role, you will be responsible for creating and enhancing retail selection on the worldwide Amazon online catalog.

Responsibilities

Your key responsibilities will include:

  • Populating/procuring content for the product catalogs on the Amazon Website
  • Interacting/coordinating with sellers/account managers
  • Identifying and correcting errors/complaints
  • Creating reports regarding work received and work performed
  • Identifying possible improvements in the processes you work on
  • Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
  • Inform the manager regarding possible quality issues; analyze the situation and recommend corrective actions
  • Flag any updates received from stakeholders on process to Lead/Manager
  • Identify areas of possible process improvements (enhancements and pain points)
Requirements

To succeed in this role, you will need:

  • Advanced written and oral communication skills in both English and Turkish, minimum B2
  • Bachelor's degree in any discipline is preferred
  • Good working knowledge of MS Office; MS Excel proficiency is an advantage
  • Very good knowledge and experience in internet navigation and research – finding information about large amounts of data in a timely manner.

You will also need to possess multitasking skills, operate in the system with the speed and accuracy necessary to meet departmental standards, dive deep into a problem, perform 'Root Cause Analysis', and maintain composure in critical situations.

Preferred Qualifications

We are looking for candidates with:

  • Excellent skills in MS Office
  • Strong experience in dealing with processes and large amounts of data
  • Minimum 1 year of work experience


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