
Service Delivery Specialist
3 days ago
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Direct message the job poster from Orange Business
Talent Acquisition Professional | Headhunter | C-Suite Hiring | Tech - Recruiter | Europe, Middle East and Africa (EMEA)Are you a detail-oriented problem solver with a passion for seamless service delivery? Join our team and play a key role in ensuring our customers receive top-tier service, on time and hassle-free
What You'll Do:- Own the process – Manage service orders from start to finish, ensuring smooth and timely delivery.
- Plan & Optimize – Develop efficient implementation schedules, making the best use of resources and timelines.
- Coordinate & Track – Work closely with local Telcos, third-party vendors, and internal teams to keep everything on track.
- Validate & Approve – Ensure technical accuracy and customer satisfaction before moving services to the next stage.
- Support Testing – Assist in local acceptance tests when needed to guarantee a flawless setup.
- Ensure Compliance – Incorporate country-specific requirements in the provisioning process.
- Escalate & Resolve – Proactively address any roadblocks to keep service delivery on schedule.
- Billing Readiness – Confirm that circuits are installed, configurations are correct, and services are good to go before billing starts.
- Young graduates with few years experience in service delivery, order management, or telecom provisioning.
- Strong coordination skills with vendors, Telcos, and internal teams.
- Ability to handle multiple projects and prioritize effectively.
- Problem-solving mindset with a proactive approach to challenges.
- Be part of a fast-paced, dynamic environment.
- Work with a collaborative and supportive team.
- Gain exposure to international service delivery operations.
Associate
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting and Telecommunications
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