Service Delivery Expert

3 days ago


Fatih, Istanbul, Turkey Orange Business Services Full time

At Orange Business Services, we're looking for a talented individual to join our team as a Service Delivery Specialist.

About the Role
  1. We need someone who can manage service orders from start to finish, ensuring seamless and timely delivery to our customers.
  2. The ideal candidate will have strong coordination skills with vendors, Telcos, and internal teams to keep everything on track.
  3. This role requires effective problem-solving and a proactive approach to challenges.

Key Responsibilities:

  • Own the process – Develop efficient implementation schedules, making the best use of resources and timelines.
  • Plan & Optimize – Ensure technical accuracy and customer satisfaction before moving services to the next stage.
  • Coordinate & Track – Work closely with local Telcos, third-party vendors, and internal teams to keep everything on track.
  • Validate & Approve – Assist in local acceptance tests when needed to guarantee a flawless setup.
  • Ensure Compliance – Incorporate country-specific requirements in the provisioning process.
  • Escalate & Resolve – Proactively address any roadblocks to keep service delivery on schedule.
  • Billing Readiness – Confirm that circuits are installed, configurations are correct, and services are good to go before billing starts.

About You

  • You'll be working in a fast-paced, dynamic environment with a collaborative and supportive team.
  • You'll gain exposure to international service delivery operations.
  • Young graduates with few years experience in service delivery, order management, or telecom provisioning are encouraged to apply.


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