
Service Delivery Lead
2 days ago
Samsung Electronics is seeking a Service Delivery Lead to oversee the delivery of our customer service operations. The successful candidate will be responsible for managing a team of service delivery professionals, developing and implementing service delivery strategies, and driving business growth.
Key Responsibilities:
- Lead and manage a team of service delivery professionals, providing coaching, training, and development opportunities.
- Develop and implement service delivery strategies to meet business objectives, including revenue growth, customer satisfaction, and operational efficiency.
- Analyze customer feedback and metrics to identify areas for improvement and develop targeted solutions.
- Collaborate with cross-functional teams to implement process improvements and ensure seamless customer experience.
- Monitor and report on key performance indicators (KPIs) such as customer satisfaction, first-time fix rates, and service delivery times.
Requirements:
- Experience in service delivery, customer service, or related functions.
- Strong leadership and management skills, with ability to motivate and develop high-performing teams.
- Excellent communication and interpersonal skills, with ability to build strong relationships with internal and external stakeholders.
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
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Service Delivery Expert
6 minutes ago
Fatih, Istanbul, Turkey Orange Business Services Full timeAt Orange Business Services, we're looking for a talented individual to join our team as a Service Delivery Specialist.About the RoleWe need someone who can manage service orders from start to finish, ensuring seamless and timely delivery to our customers.The ideal candidate will have strong coordination skills with vendors, Telcos, and internal teams to...
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IT Service Delivery Manager
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Fatih, Istanbul, Turkey ASEE Full timeWe are seeking a highly skilled Delivery and Support Specialist to join our team at ASEE Turkey, working closely with the Banking department. As a key member of our team, you will be responsible for ensuring seamless project implementations, providing top-notch technical support, and maintaining our clients' IT infrastructure.In this role, you will work on...
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Service Delivery Specialist
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Service Delivery Specialist
6 hours ago
Fatih, Istanbul, Turkey Orange Business Services Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Orange BusinessTalent Acquisition Professional | Headhunter | C-Suite Hiring | Tech - Recruiter | Europe, Middle East and Africa (EMEA)Are you a detail-oriented problem solver with a passion for seamless service delivery? Join our team and play a key role in...
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Service Delivery Manager, Turkiye
5 days ago
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Service Delivery Manager
4 days ago
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Software Delivery Lead
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Turkiye Market Service Lead
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Service Delivery Coordinator
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Global Service Delivery Executive
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Building Services Delivery Expert
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End-to-End Service Delivery Specialist
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Fatih, Istanbul, Turkey Avature Full timeLenovo is a US$57 billion revenue global technology powerhouse. We are looking for a skilled Service Delivery Manager to join our team in Turkiye. As a key member of our Service Delivery organization, you will play a critical role in delivering exceptional service experiences to our customers.Key AccountabilitiesManaging KPI's and Operational performance of...
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Health and Safety Lead
1 hour ago
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Customer Service Department Lead
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Customer Service Manager Lead
3 days ago
Fatih, Istanbul, Turkey ManpowerGroup Full timeJob DescriptionWe are seeking an experienced Customer Service Manager Lead to join our team at ManpowerGroup.This senior role is responsible for developing and executing the department's strategy and planning, people management, and analysis. The successful candidate will report directly to regional C-level executives and global leaders.Develop and implement...
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Service Delivery and Support Specialist
5 days ago
Fatih, Istanbul, Turkey Vodafone Full timeJob SummaryWe are seeking an experienced DevOps Service Engineer to join our team in delivering high-quality Value Added Services (VAS) products and services. The successful candidate will have significant experience in Telecom Infrastructure, Data Services, and Messaging Services, as well as expertise in TCP/IP networking, Java, .NET Applications,...
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Vehicle Delivery and Leasing Expert
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Express Delivery Specialist
5 days ago
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Service Delivery Coordinator
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Software Delivery Leader
3 days ago
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