Customer Service Manager Lead
3 days ago
We are seeking an experienced Customer Service Manager Lead to join our team at ManpowerGroup.
This senior role is responsible for developing and executing the department's strategy and planning, people management, and analysis. The successful candidate will report directly to regional C-level executives and global leaders.
- Develop and implement effective strategies to drive customer satisfaction and loyalty.
- Lead a team of customer service professionals, providing guidance, coaching, and training to ensure exceptional service delivery.
- Collaborate with cross-functional teams to identify business opportunities and improve operational efficiency.
- Maintain and enhance relationships with key stakeholders, including clients, partners, and employees.
- Conduct regular performance evaluations, provide feedback, and set objectives for staff development.
- Foster a culture of continuous improvement, encouraging innovation and creativity within the team.
- Bachelor's degree in a relevant field, such as Business Administration or Marketing.
- Advanced level of English proficiency is required.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Proven experience in leadership roles, with a track record of driving business growth and improving customer satisfaction.
- Knowledge of industry trends, best practices, and regulatory requirements is highly desirable.
-
Customer Service Department Lead
5 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeSenior Operations RoleWe are seeking an experienced professional to lead our field operations team. As a senior operations manager, you will be responsible for overseeing the day-to-day activities of the customer service department, ensuring that we deliver exceptional support to our customers.Develop and implement strategies to improve operational...
-
Global Customer Service Lead
2 days ago
Fatih, Istanbul, Turkey TalentWay Consultancy Full timeTalentWay Consultancy is seeking a Global Customer Service Lead to join our team in Istanbul. As a senior member of our customer service team, you will be responsible for developing and executing customer service strategies, managing a subordinate team, and building relationships with clients.You will design and implement processes, track KPIs, SLAs, and...
-
Service Delivery Lead
3 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeSamsung Electronics is seeking a Service Delivery Lead to oversee the delivery of our customer service operations. The successful candidate will be responsible for managing a team of service delivery professionals, developing and implementing service delivery strategies, and driving business growth.Key Responsibilities:Lead and manage a team of service...
-
Subsidiary Customer Service Manager
4 days ago
Fatih, Istanbul, Turkey ManpowerGroup Full timeWe are looking for a 'Subsidiary Customer Service Manager' for our global client in the Luxury Goods and Jewellery.This position is responsible for the department's strategy and planning, people management, and analysis, and will report to regional C-level executives and global leaders.Responsibilities:To manage and develop the activities of the Customer...
-
Sales and Customer Service Professional
6 days ago
Fatih, Istanbul, Turkey 51Talk Headquarters Full timeJob DescriptionThe Tele-sales Specialist will be responsible for promoting products and services to customers via phone, identifying customer needs, and actively managing the customer portfolio to achieve sales goals.About Us51Talk Headquarters is a leading provider of e-learning solutions. We are committed to delivering high-quality education services to...
-
Customer Service Coordinator
6 days ago
Fatih, Istanbul, Turkey Carglass® Türkiye Full timeCarglass Türkiye is a leading provider of glass repair, replacement, and recalibration services. Our company operates in over 40 countries and 5 continents, with a global team of over 28,000 people.As an Operation Claims Specialist, you will be responsible for maintaining knowledge of our services and technical aspects of products. This includes auditing...
-
Customer Service Specialist
5 days ago
Fatih, Istanbul, Turkey Cointr Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CoinTRHRBP @CoinTR | ex-Gate.io | ex-MEXC | Helping global companies with localization processAbout Us: CoinTR is a leading cryptocurrency exchange, dedicated to empowering users with a seamless and secure trading experience. With a rapidly growing community, we...
-
Turkiye Market Service Lead
5 days ago
Fatih, Istanbul, Turkey Avature Full timeWe are Lenovo, a global leader in technology innovation. As a Service Delivery Manager, you will lead our Service Delivery organization in Turkiye to deliver world-class service experiences to our customers. You will be responsible for managing operational performance, driving strategic initiatives, and ensuring alignment with our business...
-
Customer Service Representative
4 days ago
Fatih, Istanbul, Turkey Spyke Games Full timeAbout Spyke GamesWe are a leading mobile gaming company that has been founded by experienced game developers who have built and scaled large gaming businesses for over a decade.Our mission is to create the next generation of popular mobile games that will be enjoyed by millions of people around the world for years. We are bringing together a talented group...
-
Field Service Manager
3 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeSamsung Electronics is looking for a Field Service Manager to lead our field service operations team. The successful candidate will be responsible for managing a team of technicians, overseeing the delivery of field service operations, and driving business growth.Key Responsibilities:Lead and manage a team of field service technicians, providing coaching,...
-
Customer Service Ambassador
2 days ago
Fatih, Istanbul, Turkey Wego Chemical Group Full timeCustomer Service Representative - TurkeyJoin Wego Chemical Group as a Customer Service Representative in our Turkey office. As a key member of our team, you will be responsible for providing excellent customer experiences while managing the logistical flow and aspects of sales support operations.This role involves coordinating order fulfillment, managing...
-
Customer Service Advocate
21 hours ago
Fatih, Istanbul, Turkey Orange Business Services Full timeWe're seeking a Customer Service Advocate to join our team at Orange Business Services.About the JobAs a Customer Service Advocate, you'll be responsible for managing service orders from start to finish, ensuring smooth and timely delivery to our customers.You'll work closely with vendors, Telcos, and internal teams to keep everything on track.Your strong...
-
Customer Service Strategist
6 days ago
Fatih, Istanbul, Turkey Carglass® Türkiye Full timeCompany OverviewCarglass is a leading brand in the vehicle glass repair and replacement industry. As part of Belron, a global company operating in over 40 countries across five continents, we are committed to delivering exceptional customer service with real care.
-
Customer Services Technician
14 hours ago
Fatih, Istanbul, Turkey DEDIENNE AEROSPACE Full timeDirect message the job poster from DEDIENNE AEROSPACEDEDIENNE AEROSPACE is a world leader in the design, manufacture, and maintenance of aeronautical tooling.For more than 50 years, our products have demonstrated our expertise, quality of service, and technique, all at the cutting edge of industrial performance, in order to provide maximum satisfaction to...
-
Customer Service Representative
1 day ago
Fatih, Istanbul, Turkey Informa Markets Full timeInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.We also provide year-round online...
-
Customer Service Representative
3 days ago
Fatih, Istanbul, Turkey Wego Chemical Group Full timeCustomer Service Representative - TurkeyJoin to apply for the Customer Service Representative - Turkey role at Wego Chemical Group.Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. We are an established player in the global specialty chemical markets, providing end-use manufacturers across industries in North...
-
Customer Service I Field Operations Manager
5 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeCustomer Service I Field Operations ManagerTo be assigned in Customer Service Department, we are looking for a Field Operations Manager with the following qualifications:Overseeing the day-to-day operations of the customer service department, ensuring that Samsung customers receive top quality support and services.Partner and performance management of...
-
Sales and Service Manager
22 hours ago
Fatih, Istanbul, Turkey Gülermak Heavy Industries Construction & Contracting Co. Inc Full timeJob Title: Sales and Service ManagerGülermak Heavy Industries Construction & Contracting Co. Inc is looking for an experienced Sales and Service Manager to lead our sales support and operations efforts.About the Role:The Sales and Service Manager will be responsible for managing operational processes, supporting sales activities, and ensuring customer...
-
Customer Service I Field Operations Manager
3 days ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeTo be assigned in Customer Service Department, we are looking for a Field Operations Manager with below qualifications;Roles & ResponsibilitiesOverseeing the day-to-day operations of the customer service department, ensuring that Samsung customers receive top quality support and services.Partner and performance management of related companies and ensure...
-
Customer Services Engineer
2 days ago
Fatih, Istanbul, Turkey ITH Icoserve Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...