Senior Service Delivery Coordinator

1 day ago


Fatih, Istanbul, Turkey Orange Business Services Full time
About the Job

We have an exciting opportunity for a Service Delivery Specialist to work with our dynamic team at Orange Business Services.

Main Accountabilities:
  1. Project Management – Manage multiple projects simultaneously, prioritizing tasks effectively to meet deadlines.
  2. Vendor and Stakeholder Management – Develop strong relationships with local Telcos, third-party vendors, and internal teams to ensure seamless collaboration.
  3. Technical Expertise – Possess in-depth knowledge of service delivery processes, including order management, provisioning, and testing.
  4. Problem-Solving and Escalation – Proactively identify and resolve issues, escalating complex problems to senior management if necessary.
  5. Quality Control and Assurance – Ensure high-quality service delivery, adhering to company standards and regulatory requirements.
Requirements:
  • Young Graduates or Experienced Professionals with a background in service delivery, order management, or telecom provisioning.
  • Strong Communication and Interpersonal Skills with the ability to work effectively in a team environment.
  • Ability to Prioritize Tasks and Manage Multiple Projects simultaneously while meeting deadlines and delivering results.


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