Customer Experience Leader

We are seeking a highly skilled Customer Experience Leader to join our team at Vodafone Group.The ideal candidate will have 10-15 years of experience in communications and customer success management, with a strong focus on providing exceptional customer experiences. They will be responsible for owning the entire relationship with assigned clients, including...

About UsAt Intrepid Experience, we're passionate about creating unforgettable travel experiences that inspire and educate. Our team of experts is dedicated to crafting unique itineraries that immerse our travelers in local cultures and traditions.

Key ResponsibilitiesTo coordinate with Vodafone Sales companies to determine sales transactions and customers to be granted credit by the company.To gather loan information such as loan amount, maturity, and collateral from Vodafone Sales companies and support them in creating loan applications through the system.To inform customers about loan documentation...

About UsTrendyol is a dynamic and agile e-commerce company that has become the first decacorn in Turkey. With a strong focus on technology and innovation, we have built a platform that enables seamless connections between local merchants, couriers, and customers.Our team is dedicated to creating a positive impact in our ecosystem by enabling commerce through...

About FedExFedEx Group is a global leader in express transportation services. Our commitment to excellence and innovation drives us to deliver exceptional results for our customers.Join Our TeamAs a Customer Care Representative, you'll be the face of FedEx, providing exceptional customer service and support. Your key responsibilities will include responding...

About oBilet Bilişim Sistemleri A.ŞWe are a leading provider of end-to-end travel ticketing applications, listing hundreds of bus operators, airlines and ferry companies. Our Inventory Management System (IMS) is a best-in-class solution for bus operators.As the market leader in Turkey, we have 400 bus carriers using our IMS software, 25 million monthly...

At PRADA, we believe in the importance of client relationships and customer satisfaction. As a world leader in the luxury sector, we strive to deliver exceptional service and experiences to our clients.We are seeking an In-Store CRM Specialist to join our sales team and support client outreach initiatives. Key responsibilities include:Key...

Required Skills and QualificationsTo succeed as a Tour Leader with Intrepid Experience, you'll need:Extensive local travel experience and expertise in Turkey, with a passion for sharing your region with travelers.A valid tour guide license and in-country travel experience.A valid First Aid Certificate, completed prior to commencement.Strong customer service...

Key ResponsibilitiesAs a CUSTOMER CARE EXCELLENCE LEADER, you will be accountable for social, website, ratings & review, and post-purchase engagement KPIs in META. You will manage and work closely with Social and R&Rs engagement partners to achieve business targets while optimizing consumer experience.This role requires digital savvy, with the ability to...

About Us:We're Insider, a fast-paced B2B SaaS scale-up revolutionizing customer experiences. Our cutting-edge platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've achieved unicorn status, making us one of the only woman-founded, women-led B2B SaaS unicorns globally. Recognized...

Job DescriptionWe're seeking an experienced Tour Leader to join our team of adventure enthusiasts! As a Tour Leader, you'll be responsible for guiding groups of travelers through Turkey and beyond, sharing your knowledge and passion for the region with them.Key Responsibilities:Host, lead, and execute tours to budget, following the itinerary and fulfilling...

Join to apply for the Customer Operations Team Leader role at Information & Technology Management.Reference ID: R171104 Updated: 02/21/2025Location: Istanbul, TurkeyDepartment: Commercial and RetailCustomer Operations is on a journey to provide the best market customer experience for our Customers and Business Partners in Shell. We create a wonderful place...

Quality and ExcellenceWe are committed to delivering exceptional customer experiences that exceed expectations. As a Quality Development Leader, you will play a critical role in driving quality and excellence across our organization. You will lead cross-functional teams to analyze customer feedback, identify areas for improvement, and develop solutions that...

We are seeking a dedicated Customer Experience Specialist to join our team at DeFacto. In this role, you will act as a CX ambassador, engaging with relevant teams and promoting a CX mindset.Your responsibilities will include:FOLLOWING UP ALL CUSTOMER FEEDBACK ON WRITTEN AND VERBAL CHANNELSMAKING ROOT CAUSE ANALYSIS TO SOLVE PROBLEMS RELATED TO FREQUENT...

Job DescriptionWe are seeking a highly skilled Customer Support Center Channel Experience Manager to join our growing core team in Istanbul.This role involves monitoring support center performance, analyzing customer feedback, and collaborating with teams to enhance automation and digital support solutions.The ideal candidate will have a strong analytical...

ResponsibilitiesAnswering calls in accordance with customer experience standards.Serving as a point of contact for customers, providing accurate information and resolving their inquiries.RequirementsTo succeed in this role, you must have excellent written and spoken English proficiency. A high school diploma or higher is preferred, along with experience in a...

About UsSpyke Games is a leading mobile gaming company founded by experienced industry professionals. With a decade-long track record of building and scaling successful gaming businesses, we're now focused on creating the next generation of world-class mobile game franchises.Our team is dedicated to fostering a culture of innovation, excellence, and...

BenefitsAs a Tour Leader with Intrepid Experience, you'll enjoy:Diverse departures throughout the year to lead exciting adventures.Travel to where the trip starts (and home again) is included and covered by us.Some meals and all accommodation included, often where the guests are staying.Access to learning and development programs, e-learning, and...

We are a dynamic digital analytics and customer engagement platform that empowers leading brands to create seamless customer experiences.Our team is looking for an energetic, ambitious, and high-performing professional who will be responsible for building relationships, understanding customer trends, and driving business growth.Key Responsibilities:Take...

At Genesys Cloud Services, Inc., we are transforming the customer experience (CX) with innovative cloud/SaaS solutions. As a Cloud Sales Professional, you will drive revenue growth by acquiring new business and collaborating with the regional sales team. Our AI-powered Experience Orchestration platform, Genesys Cloud, enables you to deliver empathetic,...