Cloud Infrastructure Support Specialist

5 days ago


Çankaya, Ankara, Turkey Canonical Full time

Canonical is seeking a highly skilled Cloud Infrastructure Support Specialist to join our team. As a key member of our Customer Success department, you will be responsible for providing exceptional support to our customers and ensuring the successful adoption of our cloud infrastructure solutions.

Key Responsibilities:
  • You will provide technical support to our customers through reactive ticket requests
  • You will collaborate with cross-functional teams to develop and deliver engagement plans that meet customer objectives
  • You will serve as a customer advocate internally and influence product roadmaps to improve customer satisfaction and retention

The ideal candidate will have a strong background in IT and experience working with cloud infrastructure technologies. You will also have excellent communication and presentation skills.



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