Invoicing and Collections Expert

4 days ago


Fatih, Istanbul, Turkey Vodafone Group Full time
About Us

Vodafone Group is a digital brand and a global technology company operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems. We have a global team of over 90,000 colleagues.

We are looking for an experienced Invoicing and Collections Expert to join our team. This role is critical to ensuring the successful operation and coordination of billing operation services, as well as collection & dunning operation services.

As a service owner, you will drive end-to-end ownership of the Vodafone customer experience, quality of service performance, and processes supporting the product/service.

You will be responsible for:

  • Ensuring successful operation and coordination of billing operation services
  • Ensuring successful operation and coordination of collection & dunning operation services
  • Providing multi-level technical support for diagnosing, reproducing and billing services operation service issues
  • Actively contributing to troubleshooting, performance tuning of billing services products
Our Culture

We value flexibility, innovation, and collaboration. Our Agile approach enables us to respond quickly to changing market conditions.

We believe that everyone can feel free to be themselves and express their ideas. We offer a range of benefits, including:

  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services


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