
Technical Support Expert
4 days ago
This is an exciting opportunity for a skilled technical professional to join our team in Turkey. As a technical support expert, you will be responsible for delivering exceptional technical support and service to our clients in the land-based sector, ensuring optimal performance of Alfa Laval equipment and systems.
Key Responsibilities:
- Installation, commissioning, and maintenance of Alfa Laval equipment at customer sites.
- Providing troubleshooting support and resolving technical issues in a timely manner.
- Conducting routine inspections and preventative maintenance to ensure operational efficiency.
- Training customers on the proper use and maintenance of Alfa Laval products.
- Collaborating with the sales team to identify opportunities for service upgrades and improvements.
- Maintaining accurate documentation of service activities, including reports and customer interactions.
- Ensuring compliance with safety regulations and company policies during all service operations.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Mechatronics, or related field) or equivalent experience.
- Proven experience in field service engineering, preferably in the industrial equipment sector / rotating equipment (Decanter & Separator).
- Strong technical skills and knowledge of mechanical and electrical systems.
- Excellent problem-solving abilities and attention to detail.
- Strong communication and interpersonal skills to effectively engage with customers and team members.
- Ability to work independently and manage multiple tasks efficiently.
- Willingness to travel frequently within Turkey.
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