
Financial Technology Expert
4 days ago
Join SupportYourApp's dynamic team and shape the future of financial technology As a renowned provider of premium outsourced customer support services, we're dedicated to delivering exceptional experiences for our clients and their customers.
We're seeking a motivated Customer Support Consultant to collaborate with our experts in a multicultural and multilingual setting. This role offers a unique chance to develop valuable skills, work with cutting-edge technology, and build lasting relationships with customers and colleagues.
Responsibilities:
- Offer superior customer support through multiple communication channels (calls, chats, emails) in the blockchain sector.
- Build trust with customers by addressing their concerns and resolving issues efficiently.
- Participate in team efforts to achieve performance objectives and maintain knowledge of emerging technologies.
- Ensure the confidentiality and security of sensitive customer data.
- Coordinate with cross-functional teams to deliver seamless customer experiences.
Requirements:
- Fluent English and Russian language skills (C1 level for both spoken and written).
- Background in customer service with analytical and problem-solving skills.
- Adaptability and a willingness to learn and grow with the company.
- Personal laptop or computer with sufficient storage and a stable internet connection.
Why Choose Us:
- Flexible work arrangements and opportunities for remote work.
- Competitive compensation package with bonuses.
- Professional growth and skill development opportunities.
- Comprehensive benefits package including paid training and probation.
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