Financial Technology Expert

4 days ago


Konak, Turkey SupportYourApp Full time
Career Advancement in Innovative Finance

Join SupportYourApp's dynamic team and shape the future of financial technology As a renowned provider of premium outsourced customer support services, we're dedicated to delivering exceptional experiences for our clients and their customers.

We're seeking a motivated Customer Support Consultant to collaborate with our experts in a multicultural and multilingual setting. This role offers a unique chance to develop valuable skills, work with cutting-edge technology, and build lasting relationships with customers and colleagues.

Responsibilities:

  • Offer superior customer support through multiple communication channels (calls, chats, emails) in the blockchain sector.
  • Build trust with customers by addressing their concerns and resolving issues efficiently.
  • Participate in team efforts to achieve performance objectives and maintain knowledge of emerging technologies.
  • Ensure the confidentiality and security of sensitive customer data.
  • Coordinate with cross-functional teams to deliver seamless customer experiences.

Requirements:

  • Fluent English and Russian language skills (C1 level for both spoken and written).
  • Background in customer service with analytical and problem-solving skills.
  • Adaptability and a willingness to learn and grow with the company.
  • Personal laptop or computer with sufficient storage and a stable internet connection.

Why Choose Us:

  • Flexible work arrangements and opportunities for remote work.
  • Competitive compensation package with bonuses.
  • Professional growth and skill development opportunities.
  • Comprehensive benefits package including paid training and probation.


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