CRM Analytics Professional

5 days ago


Fatih, Istanbul, Turkey Yves Rocher Türkiye Full time
Job Description

The CRM Customer Analytics Specialist role at Yves Rocher Turkey involves ensuring the analysis of customer data, assessing CRM campaign performance, and utilizing analysis results to enhance campaigns and other CRM applications.

  • Analyze customer behaviors and CRM campaign performances.
  • Determine target customer groups for Omnichannel CRM Campaigns based on customer data to optimize return rates.
  • Forecast campaign performances and create customer journeys.

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