Social Media Specialist

7 days ago


Fatih, Istanbul, Turkey BIGO Full time

Are you passionate about building and managing online communities? As a Family Management Advisor at BIGO LIVE, you will be responsible for creating and implementing strategies that drive user engagement and retention.

Job Description:

You will moderate content, act as a liaison between the company and its community members, and develop and execute plans to foster a positive and inclusive community environment.

Key Responsibilities:
  • Develop and implement strategies to increase user participation and satisfaction.
  • Organize community events, contests, and interactive activities.
  • Monitor community feedback and trends to identify growth opportunities.
  • Ensure all user-generated content adheres to BIGO LIVE's guidelines.
  • Resolve conflicts and issues within the community promptly and professionally.
  • Act as a point of contact for community members, addressing their questions and feedback.
  • Provide timely support to users, resolving any platform-related issues.
  • Track and analyze community metrics to measure engagement effectiveness.
  • Prepare regular reports on community activities, trends, and insights.


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