Customer Experience Lead

Customer Experience ExpertThis role requires open availability Sunday-Thursday between 8:45am and 3:15pm. You will work in a fast-changing and ambiguous environment, performing additional duties as assigned.Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously...

About UsTerminal Design is a leading company in the design services industry, dedicated to delivering exceptional customer experiences and innovative solutions.We are committed to fostering a culture of excellence, collaboration, and continuous learning, where our employees can grow and thrive.Our TeamWe are a diverse and dynamic team of professionals who...

The ideal candidate will possess at least 5 years of experience in Customer Success, a proven track record of success in leading teams, and strong communication skills. Familiarity with Zendesk, Salesforce.com, and Typeform.com is essential. In addition, the candidate should be able to analyze team performance, provide coaching, and develop new methodologies...

We are seeking a Customer Experience Director to lead the development and deployment of Virtual Engagement Solutions across the Middle East and Central Asia region.Your primary goal will be to drive strategic initiatives that expand customer reach, increase profitable sales, and enhance the overall customer experience.You will guide the deployment of new...

Customer Experience Specialist (Overseas)If qualifications and basic functions we are looking for suit you, then come and join DeFacto, come and bring +1 value to your life as well as ours and let's Sprint to Future togetherQualifications:BA Degree in related fieldsMinimum 2 years of experience in the position of Customer Experience, Call Center or back...

Job SummaryWe are looking for a skilled Product Manager to lead country brand plan development and strategic & tactical implementation, owning brand strategy from idea to implementation and monitoring to reach corporate and business goals.Key AccountabilitiesDevelop and execute business cases and launch excellence processes in all aspects across...

Job DescriptionDevelop and execute multi-channel marketing campaigns to engage customers and drive retention.Analyze customer data to inform personalized marketing strategies and optimize user segmentation.Lead A/B testing and continuous optimization of marketing initiatives to improve campaign performance.Requirements7+ years of experience in CRM, lifecycle...

Job Title: Care Centre SupervisorWe are seeking an experienced Care Centre Supervisor to join our Care Center team. As a Care Centre Supervisor, you will be responsible for leading a team of customer support representatives and ensuring they deliver exceptional service to customers.Key ResponsibilitiesLead a team of customer support representatives to...

Company OverviewAt Wunderman Thompson, we're a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. We've forged a new path as a growth partner that's part creative agency, part consultancy, and part technology...

Job DescriptionWe are seeking a highly skilled and experienced Global Tour Guide to join our team at Intrepid Travel. As a Global Tour Guide, you will have the opportunity to lead groups of travelers on immersive and unforgettable experiences in Turkey and beyond.About Us:At Intrepid Travel, we exist to inspire, create, share, and lead the best travel...

Company OverviewATU Duty Free is a leading retailer at Istanbul Airport, dedicated to delivering an exceptional customer experience.We are seeking a Sales Specialist to join our team, someone who is passionate about sales and customer service, and can contribute to our success.Key Job ResponsibilitiesDevelop a strong understanding of current products and...

Job DescriptionSupply Chain Strategy & Digital Transformation: Develop and implement supply chain strategies that leverage digital technologies to drive business growth and improve operational performance.Logistics & Warehouse Optimization: Optimize logistics processes to maximize efficiency, minimize costs, and ensure timely delivery of products to...

About InsiderWe are a leader in the B2B SaaS industry, driving growth for our clients worldwide through our innovative AI-native platform for Customer Experience and Marketing.We have achieved significant milestones, including our $500M Series E funding round, led by General Atlantic. We are backed by top investors, including Sequoia Capital, QIA, Riverwood,...

About Spyke GamesWe are a leading mobile gaming company founded by experienced professionals who have built and scaled successful gaming businesses for years.Our mission is to create the next generation of mobile game franchises played by millions worldwide. We bring together talented individuals united around this goal, fostering collaboration and a culture...

Company OverviewEvonik is a leading global specialty chemicals company with a rich history and a commitment to innovation and sustainability.Our team is dedicated to delivering exceptional customer service and building strong relationships with our clients.Job DescriptionThis is a key role within our organization, requiring a high level of expertise in...

About the JobCHEP Brambles Limited is a leading provider of supply chain solutions, and we are seeking an experienced Customer Portfolio Lead to join our team. In this role, you will be responsible for managing a portfolio of major and key customers for retention and growth within a specific category.Main ResponsibilitiesYour main responsibilities will...

In this role as Channel Experience Lead at Vodafone, you will be responsible for designing, developing, testing, and rolling out journey flows and conversion funnels. You will work across channels to promote and support digital products and services in line with Vodafone's digital strategy.Main ResponsibilitiesYou will design, develop, test, and roll out...

We are seeking a Sales and Customer Experience Head to lead our team in the luxury fashion sector.Key Accountabilities:Develop and implement sales strategies to drive revenue growth, monitor performance, and make adjustments as needed.Promote exceptional customer experiences through relationship-building and loyalty enhancement initiatives.Enhance the...

Carglass is a brand of Belron, world's largest dedicated vehicle glass repair, replacement and recalibration company. Operating over 40 countries and 5 continents, Belron is home to more than 28,000 people worldwide.Our aim is to be the natural choice in glass repair, replacement & recalibration (VGRRR) and to be world famous for customer service with real...

About YouWe are looking for a Senior Product Manager with 4+ years of experience in a B2B SaaS product, preferably with a background in Computer Science or a related field.You should have previous hands-on experience in leading cross-functional teams, delivering projects in a time-bounded schedule, and Agile Product Development.You should also have...