Customer Experience Specialist
2 weeks ago
The ideal candidate will possess at least 5 years of experience in Customer Success, a proven track record of success in leading teams, and strong communication skills. Familiarity with Zendesk, Salesforce.com, and Typeform.com is essential. In addition, the candidate should be able to analyze team performance, provide coaching, and develop new methodologies to ensure maximum customer satisfaction. The successful candidate will be responsible for managing a Customer Success Specialists team, launching and maintaining top-notch services, and collaborating with various teams to deliver an outstanding customer experience.
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Customer Experience Specialist
4 days ago
Fatih, Istanbul, Turkey Amazon Full timeKey ResponsibilitiesAs a Customer Experience Specialist at Amazon, your primary focus will be on delivering exceptional customer service and support. Your responsibilities will include:Responding to customer inquiries and resolving issues related to package delivery and trackingProviding clear and concise information to customers regarding their orders and...
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Customer Experience Specialist
1 day ago
Fatih, Istanbul, Turkey beBee Careers Full timeJob DescriptionThe Customer Experience Specialist will be responsible for delivering exceptional customer experiences through effective project management and collaboration. You will engage with customers, manage project finances, and identify opportunities for growth.Key ResponsibilitiesManaging project performance, including scope, budget, and...
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Customer Experience Specialist
4 weeks ago
Fatih, Istanbul, Turkey DeFacto Full timeCustomer Experience Specialist (Overseas)If qualifications and basic functions we are looking for suit you, then come and join DeFacto, come and bring +1 value to your life as well as ours and let's Sprint to Future togetherQualifications:BA Degree in related fieldsMinimum 2 years of experience in the position of Customer Experience, Call Center or back...
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Omnichannel Customer Experience Specialist
2 weeks ago
Fatih, Istanbul, Turkey Merck Full timeRole OverviewWe are seeking a talented Omnichannel Customer Experience Specialist to join our team. This role will focus on enhancing customer engagement through the integration of various communication and marketing channels.Your Key Responsibilities:Design and implement omnichannel customer experiences to meet business objectives.Optimize digital channel...
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English Customer Experience Specialist
2 weeks ago
Fatih, Istanbul, Turkey Interstate AC Service Full timeWe are seeking an English Speaking Customer Expert to join our team at Teleperformance Turkey in Istanbul/Flatofis Campus. As a customer experience specialist, you will be responsible for answering calls and ensuring customer satisfaction by providing accurate information and quality service.Job OverviewTeleperformance is a global leader in providing...
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Customer Experience Assistant Specialist
3 weeks ago
Fatih, Istanbul, Turkey Celikmotor Full timeGet AI-powered advice on this job and more exclusive features.As one of the longest-standing companies of the Anadolu Group, Çelik Motor is one of the most well-known companies in the Turkish automotive industry with more than a half-century of experience.Çelik Motor demonstrates its innovative perspective with the incorporated brands Kia, Garenta,...
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Support Specialist
1 week ago
Fatih, Istanbul, Turkey Insider Full timeCareer AdvancementAre you looking for a challenging role that offers opportunities for growth and development? Do you want to work with a diverse team of professionals who share your passion for delivering exceptional customer experiences? Look no further! As a Technical Support Specialist at Insider, you'll have the opportunity to develop your skills and...
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Customer Experience Expert
5 days ago
Fatih, Istanbul, Turkey ATU Duty Free Full timeCompany OverviewATU Duty Free is a leading retailer at Istanbul Airport, dedicated to delivering an exceptional customer experience.We are seeking a Sales Specialist to join our team, someone who is passionate about sales and customer service, and can contribute to our success.Key Job ResponsibilitiesDevelop a strong understanding of current products and...
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Customer Experience Specialist
10 hours ago
Fatih, Istanbul, Turkey Digiturk Full timeDirect message the job poster from DigiturkARE YOU READY TO MAKE YOUR STORY REAL AT DIGITURK?We are, Digiturk, the first digital broadcasting platform in Turkey, have brought a new perspective to television broadcasting in Turkey with the firsts we have pioneered since our establishment in 1999. Keeping up with today's changing viewing experience Digiturk...
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Global Customer Experience Manager
3 days ago
Fatih, Istanbul, Turkey Getron Corp. Full timeDo you have what it takes to become a leader in customer operations?Getron Corp. is seeking a highly skilled CUSTOMER OPERATIONS SPECIALIST to join our team. As a senior member of our operations and support team, you'll have the opportunity to mentor and guide junior team members and contribute to the development of our customer support strategy.With a...
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Customer Experience Specialist
5 days ago
Fatih, Istanbul, Turkey AZKAN Group Full timeAbout the JobThis role is an exciting opportunity to join our team as a Customer Success Manager in Turkey. We are seeking a highly motivated and experienced professional to contribute to the success of our project in the country.Job Description:Contribute to the achievement of business objectives by working closely with regional management and store...
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In-Store Customer Experience Specialist
1 week ago
Fatih, Istanbul, Turkey BoF Careers Full timeFounded in 1913 in Italy, the Prada Group has established itself as a world leader in the luxury sector. With a presence in over 45 countries and a portfolio of renowned brands, we offer a unique opportunity to join a dynamic and international environment. As an In-Store CRM Specialist, you will contribute to our success by developing and implementing CRM &...
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Fatih, Istanbul, Turkey MasterCard Full timeIn this critical role, you will be responsible for developing and delivering cybersecurity and payment fraud intelligence within the region as a Regional Customer Success Senior Specialist for threat intelligence products. Your expertise will enable us to drive business growth and enhance customer satisfaction.Key responsibilities include managing threat...
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International Customer Care Specialist
2 weeks ago
Fatih, Istanbul, Turkey Interstate AC Service Full timeWe are seeking an International Customer Care Specialist to join our team at Teleperformance Turkey in Istanbul/Flatofis Campus. As a customer experience specialist, you will be responsible for answering calls and ensuring customer satisfaction by providing accurate information and quality service.About UsTeleperformance is a global leader in providing...
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Customer Experience Analyst
3 weeks ago
Fatih, Istanbul, Turkey Carglass® Türkiye Full timeCarglass is a brand of Belron, world's largest dedicated vehicle glass repair, replacement and recalibration company. Operating over 40 countries and 5 continents, Belron is home to more than 28,000 people worldwide.Our aim is to be the natural choice in glass repair, replacement & recalibration (VGRRR) and to be world famous for customer service with real...
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Customer Experience Expert
5 days ago
Fatih, Istanbul, Turkey Dream Games Full timeWe are seeking a Customer Experience Expert to design and deliver end-to-end customer experiences that exceed user expectations.Key ResponsibilitiesClosely collaborate with product and engineering teams to gather user insights and translate them into actionable solutions.Maintain open communication channels with users via email and chat, addressing issues...
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Customer Experience Advocate
1 week ago
Fatih, Istanbul, Turkey DNA Recruitment Full timeThe DNA Recruitment team is seeking a skilled Customer Experience Advocate to join our client's team in Turkey. As the face of the company to many customers, you will be able to build strong customer relationships and deliver an exceptional customer experience.Job ResponsibilitiesOrder Receipt, Control & EntryDelivery ProcessInvoicingCustomer Master Data...
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Customer Support Specialist
7 days ago
Fatih, Istanbul, Turkey BYD Company Limited. Full timeThe Customer Support Specialist plays a crucial role in ensuring excellent customer experience for our customers in the motor vehicle sector. As a Customer Support Specialist, you will be responsible for developing and implementing effective customer support strategies to drive business growth and improve customer satisfaction.Your primary focus will be on...
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Customer Experience Strategist
3 days ago
Fatih, Istanbul, Turkey Marti Technologies (NYSE: MRT) Full timeJob DescriptionDevelop and execute multi-channel marketing campaigns to engage customers and drive retention.Analyze customer data to inform personalized marketing strategies and optimize user segmentation.Lead A/B testing and continuous optimization of marketing initiatives to improve campaign performance.Requirements7+ years of experience in CRM, lifecycle...
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Customer Experience Consultant
4 days ago
Fatih, Istanbul, Turkey SupportYourApp Full timeAbout the JobWe're seeking a highly skilled Customer Experience Consultant to join our team at SupportYourApp.As a consultant, you'll work closely with our global client base to understand their unique needs and develop customized solutions that meet their expectations.The successful candidate will possess a strong background in customer-facing roles,...