Customer Experience Specialist

2 weeks ago


Fatih, Istanbul, Turkey Docplanner Full time

The ideal candidate will possess at least 5 years of experience in Customer Success, a proven track record of success in leading teams, and strong communication skills. Familiarity with Zendesk, Salesforce.com, and Typeform.com is essential. In addition, the candidate should be able to analyze team performance, provide coaching, and develop new methodologies to ensure maximum customer satisfaction. The successful candidate will be responsible for managing a Customer Success Specialists team, launching and maintaining top-notch services, and collaborating with various teams to deliver an outstanding customer experience.



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