Order Management Professional

2 weeks ago


Konak, Turkey EMEA3 Recruitment Full time

We are seeking a highly skilled Spare Parts Specialist to join our team in Izmir.

Main responsibilities will include:

  • Responding promptly and professionally to customer inquiries via email, maintaining high levels of customer satisfaction.
  • Accurately processing customer orders, coordinating daily shipments, and ensuring on-time dispatch of goods.
  • Updating order delivery dates, issuing invoices, and ensuring accurate documentation for seamless order fulfillment.
  • Monitoring delayed deliveries, tracking items under repair or replacement, identifying faulty products, and preparing detailed reports.
  • Continuously monitoring stock levels, anticipating potential stockouts, and replenishing inventory.
  • Working closely with warehouse personnel, supply chain teams, and logistics partners to manage urgent requirements and optimize order fulfillment.
  • Identifying inefficiencies, suggesting improvements, and implementing best practices to enhance operational performance.
  • Maintaining effective communication, resolving order-related issues efficiently, and contributing to overall customer satisfaction.

The ideal candidate should have a bachelor's degree in business administration or a related field and at least 2-3 years of experience in order management, logistics, or a similar role.

The candidate should also have strong analytical skills, excellent verbal and written communication skills in English, and proficiency in Microsoft Office applications.



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