Banking Sector Specialist

4 days ago


Fatih, Istanbul, Turkey Odea Bank sa Full time
Key Responsibilities
  • Analyze customer feedback and insights to inform business decisions and drive improvements in customer satisfaction.
  • Develop and maintain dashboards and reports to track key performance indicators (KPIs) such as NPS, CSAT, and CES.
  • Collaborate with cross-functional teams to translate insights into tangible actions and improvements across various customer touchpoints.

The successful candidate will be a strategic thinker with excellent communication and leadership skills. If you are passionate about delivering exceptional customer experiences and have a strong background in data analysis, we encourage you to apply.



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