Digital Success Manager

5 days ago


Fatih, Istanbul, Turkey Wordego Inc. Full time

We're seeking a Digital Success Manager to act as the key interface between our technology and valued clients. In this role, you'll foster long-term relationships, develop strategic plans to meet client objectives, and ensure seamless adoption of our AI-powered analytics platform.

Key Responsibilities
  1. Foster strong, lasting relationships with clients, acting as their primary point of contact.
  2. Develop tailored strategies that align our platform with the customer's business goals, ensuring measurable results and satisfaction.
  3. Lead clients through a smooth onboarding process, providing in-depth training sessions to help them fully leverage our advanced analytics capabilities.
  4. Monitor client engagement with the platform and offer customized recommendations to optimize utilization and value delivery.
  5. Analyze customer activity and performance metrics, providing actionable insights and strategies for improvement.


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