Client Success Manager

4 weeks ago

Fatih, Istanbul, Turkey Aleph Group Full time

Genart Media is an international media sales house specialized in finding the most advanced advertising solutions for over 1500 global and local brands. It exclusively partners with leading digital platforms in the market such as X, Criteo, LetGo, and TagOn.

Established in 2009, Genart Media has been part of the Aleph Group since 2021. As a part of Aleph's dynamic network of global digital experts and technology-focused solutions, Genart enables advertisers to engage with consumers more effectively, thus contributing to the growth of the digital ecosystem.

Are you a driven media person with a passion for digital marketing? Are you excited about working in a supportive and dynamic international team that rewards outstanding performance?

We are seeking a highly skilled and dynamicClient Success Managerto join our team inIstanbul, Turkey. As a Client Success Manager, you will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.

What you'll do:
  • Participate in strategic planning with sales to grow or generate new business opportunities.
  • Act as a consultant for top key accounts.
  • Act as the main POC for clients to deliver campaign management and reporting in time, providing actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs, and creatives efficiency metrics against defined KPIs) and delivery.
  • Optimize accounts to increase spend and manage the project to success.
  • Drive education on products, company updates, and share company best practices as relevant to client or agencies' business.
  • Work and collaborate with a diverse group of internal cross-functional teams, supporting the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
  • Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client-facing reports.
  • Organize & manage account information, assets & data, and reports.
  • Keep accurate record of all pending and active campaign plans, assisting to maintain campaign schedule and availability of ad placements.
What you need for this role:
  • 2+ years of experience in similar sales roles, especially within ad-tech, performance agencies, and mobile advertising companies.
  • A relevant and active network within the digital media industry.
  • Ability to find growth opportunities within your accounts by adding value.
  • Strong understanding of key digital performance metrics and principles.
  • Experience in working with clients from various verticals.
  • Ability to perform autonomously and manage relationships with the clients.
  • Compliance with working within revenue targets and ensuring client satisfaction.
  • Excellent communication skills in English.
What will make us really love you:
  • You have an eye for detail.
  • You maintain a balance of being a true team player as well as having a competitive edge and a positive attitude.
  • You are coachable and have proven ability to take and implement feedback.
  • You are a proven top performer in your work experience.
What you'll love about us:
  • We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
  • Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world.
  • Learn from the best: Our state-of-the-art workshops guarantee the latest insights into digital advertising.

As a forward-thinking organization, we are constantly evolving and exploring new horizons. We're on a mission to extend the reach of advertisers and partners to more corners of the world and to amplify their success.

We embrace change as an opportunity to learn, innovate, and grow. Our curiosity and resilience allow us to adapt to new challenges and seize new opportunities with confidence.

Together, we can unlock and drive economic growth and power the digital ecosystem.

Have we sparked your interest? Then apply now and start a new journey with us

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

#J-18808-Ljbffr

  • Client Success Manager

    1 week ago

    Fatih, Istanbul, Turkey Stay Influence Full time

    ResponsibilitiesAs a Client Success Manager at Stay Influence, you will be responsible for developing and refining client success strategies, managing influencer marketing campaigns, and acting as the principal liaison for clients.You will analyze campaign results, offering insights to both clients and internal teams to drive future success.Our ideal...

  • Client Success Manager

    1 week ago

    Fatih, Istanbul, Turkey Aleph Group Full time

    Genart Media is an international media sales house specialized in finding the most advanced advertising solutions for over 1500 global and local brands. It exclusively partners with leading digital platforms in the market such as X, Criteo, LetGo, and TagOn.Established in 2009, Genart Media has been part of the Aleph Group since 2021. As a part of Aleph's...

  • Senior Client Success Manager

    1 week ago

    Fatih, Istanbul, Turkey Stay Influence Full time

    About the RoleWe are seeking a highly skilled International Account Lead to join our team at Stay Influence. As an International Account Lead, you will be responsible for managing the execution of influencer marketing campaigns across international markets.Job DescriptionThis pivotal role combines leadership with strategy, guiding the account management team...

  • Client Success Strategist

    7 days ago

    Fatih, Istanbul, Turkey Wide and Wise Full time

    We are partnering with one of our clients to find a talented professional who will take the lead in managing operational processes, enhancing customer satisfaction, and contributing to team success at Wide and Wise.Job Overview:This role is ideal for someone who thrives on building strong client relationships, enjoys optimizing operations, and values...

  • Client Success Specialist

    4 days ago

    Fatih, Istanbul, Turkey York & Chapel Full time

    We are looking for a highly experienced Client Success Specialist to join our team at York & Chapel. In this role, you will be responsible for managing the organization of key client projects, ensuring seamless communication and delivery of high-quality results.Key Responsibilities:Client Relationship Management: Acts as the primary point of contact for...

  • Client Success Manager

    2 weeks ago

    Fatih, Istanbul, Turkey Insider Full time

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About usWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single...

  • Client Success and Growth Executive

    1 day ago

    Fatih, Istanbul, Turkey Willis Towers Watson Full time

    Corporate Client Manager Job DescriptionThis is a senior leadership role that requires a highly experienced professional to lead the development and management of our corporate client base.The successful candidate will be responsible for driving business growth, expanding existing relationships, and delivering exceptional client service through tailored...

  • Client Success Representative

    2 weeks ago

    Fatih, Istanbul, Turkey Wunderman Thompson Full time

    Join us at Wunderman Thompson, where creativity meets innovation and technology.We're a global agency with a rich heritage and a commitment to delivering exceptional results for our clients.About the Role:We're seeking a highly motivated and experienced Account Executive to join our Account Management team and drive success for our global brands.Key...

  • Client Success and Expansion Lead

    2 days ago

    Fatih, Istanbul, Turkey Azeus Systems Limited Full time

    About the JobAzeus Systems Limited is seeking a Client Success and Expansion Lead to join our sales team. The successful candidate will be responsible for driving client success and expansion across the globe.We have established ourselves as a global player in over 100 countries, with a growing client base that requires strategic leadership and...

  • Client Success and Revenue Developer

    6 days ago

    Fatih, Istanbul, Turkey Fineksus Full time

    We are Fineksus, a global provider of innovative services designed to help businesses navigate the complexities of AML compliance. Our team of experts works tirelessly to ensure that our clients receive the highest level of service and support.We are currently seeking an experienced Sales Account Manager to join our team. As a key member of our sales team,...

  • Client Success Coordinator

    6 days ago

    Fatih, Istanbul, Turkey VML South Africa Full time

    At VML South Africa, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives reflect our dedication to giving back and making a positive impact in our communities and beyond.We are seeking a highly organized and proactive Account Supervisor to join our Account...

  • Client Success Facilitator

    1 week ago

    Fatih, Istanbul, Turkey Cylana Full time

    Cylana Job SummaryWe are seeking a Business Solution Specialist to join our team. The ideal candidate will have excellent communication skills and experience in customer-facing roles. As a Business Solution Specialist, you will play a key role in ensuring our clients achieve maximum value from our products and services.Key ResponsibilitiesDevelop and...

  • Corporate Client Success Specialist

    7 days ago

    Fatih, Istanbul, Turkey SESTEK tr Full time

    We're seeking a Corporate Client Success Specialist to join our team at Sestek tr. As the primary point of contact for corporate clients, you'll be responsible for ensuring their satisfaction and long-term success. If you have a passion for delivering exceptional customer experiences and building strong relationships, we'd love to hear from you.About Sestek...

  • Client Success Representative

    1 week ago

    Fatih, Istanbul, Turkey Tryoto Full time

    Are you a sales enthusiast looking for a new challenge? Do you have what it takes to succeed in the fast-paced world of enterprise sales? As a seasoned Account Executive at Tryoto, you will be responsible for driving revenue growth and expanding our presence in the MENA region.About the RoleWe are seeking a highly motivated and experienced Enterprise Sales...

  • Client Success Business Developer

    2 weeks ago

    Fatih, Istanbul, Turkey Insider Full time

    About UsInsider - The AI-Native Platform for Customer ExperienceWe are a B2B SaaS company that drives growth for our clients worldwide. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've achieved significant milestones, including $500M Series E funding round, led by...

  • Client Success

    1 week ago

    Fatih, Istanbul, Turkey Wordego Inc. Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Client Success & Growth Expert to join our team at Wordego Inc.In this role, you will be responsible for building and maintaining strong relationships with our clients, serving as their primary point of contact. Your goal will be to ensure seamless adoption of our AI-powered visitor...

  • Client Success Associate

    1 week ago

    Fatih, Istanbul, Turkey Radore Full time

    Why Work for Radore Data Center?We are a leading provider of individual and corporate data center services, with a reputation for delivering exceptional service and support to our clients. Our team is dedicated to helping our customers achieve their goals, and we are seeking a talented Sales Operations Specialist to join our team.As a Sales Operations...

  • Client Success and Retention Director

    4 days ago

    Fatih, Istanbul, Turkey Insider Full time

    As a Client Success and Retention Director, you'll play a critical role in driving business impact at Insider, a leading B2B SaaS company.We're a woman-founded, women-led B2B SaaS unicorn recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards. We named in The Top 10 Best Software Products with the most #1 rankings.Key...

  • Client Account Manager

    1 week ago

    Fatih, Istanbul, Turkey Aleph Group Full time

    Job Description">We are seeking a highly skilled and dynamic Client Success Manager to join our team in Istanbul, Turkey. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.Your responsibilities will include:Participating in strategic planning...

  • Customer Success Manager

    2 weeks ago

    Fatih, Istanbul, Turkey Rally Ventures Full time

    Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...