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Client Success Business Developer

2 weeks ago

Fatih, Istanbul, Turkey Insider Full time

About Us

Insider - The AI-Native Platform for Customer Experience

We are a B2B SaaS company that drives growth for our clients worldwide. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We've achieved significant milestones, including $500M Series E funding round, led by General Atlantic. We're backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.

Our team is passionate about creating a socially progressive technology community. Through our corporate social responsibility initiatives, we're committed to scaling our impact globally.

The Client Success Manager role involves:

  • Driving adoption and retention
  • Building relationships with customers and ensuring they receive maximum value
  • Collaborating with other Customer Success Managers and Account Directors
  • Orchestrating efforts to keep adoption and usage high while driving value recognition

To succeed in this role, you'll need:

  • Bachelor's Degree in Business, Marketing, Engineering, or related fields
  • Strong communication skills in both writing and speaking (English & Native Language)
  • High sense of responsibility and accountability
  • Strategic thinking and project management skills
  • Customer-oriented with ability to establish robust relationships with assigned customer base

We offer a dynamic work environment, flexible working arrangements, and opportunities for professional growth. You'll be part of an industry shaping the future of customer experiences.