Online Product Content Manager
1 week ago
Are you passionate about delivering great customer experience? Do you have excellent communication and data accuracy skills? If yes, we encourage you to apply for the Senior Catalog Associate RBS position at Amazon.
About the RoleThis is a unique opportunity to work in a dynamic and fast-paced environment where you will be responsible for creating and enhancing retail selection on the worldwide Amazon online catalog. Your key responsibilities will include populating/procuring content for the product catalogs, interacting/coordinating with sellers/account managers, and identifying/correcting errors/complaints.
To succeed in this role, you will need advanced written and oral communication skills in both English and Turkish, minimum B2, as well as a bachelor's degree in any discipline. Good working knowledge of MS Office and MS Excel proficiency are also an advantage.
What You Will DoYour key responsibilities will include:
- Populating/procuring content for the product catalogs on the Amazon Website
- Interacting/coordinating with sellers/account managers
- Identifying and correcting errors/complaints
- Creating reports regarding work received and work performed
- Identifying possible improvements in the processes you work on
- Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
- Inform the manager regarding possible quality issues; analyze the situation and recommend corrective actions
- Flag any updates received from stakeholders on process to Lead/Manager
- Identify areas of possible process improvements (enhancements and pain points)
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