Service Development Specialist

1 week ago


Konak, Turkey Renault Türkiye Full time

We are committed to developing the skills and expertise of our employees to drive business success. As a Service Development Specialist, you will play a critical role in identifying and addressing training needs of service staff.

About Our Team

  • We have a dedicated team of professionals who are passionate about delivering exceptional customer experiences.
  • We operate 4 branches and 73 authorized dealerships across the country, providing sales services at 116 points and after-sales services at 145 points nationwide.
Responsibilities

The ideal candidate will be responsible for:

  • Identifying training needs of service staff and developing strategies to address them.
  • Collaborating with the Branch Manager and other stakeholders to drive business growth and improve operational efficiency.
  • Maintaining accurate records of service staff training and development.
  • Reporting on and analyzing service staff training and development activities to identify areas for improvement.


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