German Customer Support in Turkey

5 days ago

Istanbul, Istanbul, Turkey Cross Border Talents Full time ₺60,000 - ₺80,000 per year

Launch Your Career in Vibrant Turkey

Embrace an incredible career opportunity in a country celebrated for its rich heritage, lively culture, and breathtaking scenery. From the bustling streets of Istanbul to picturesque coastlines and ancient landmarks, Turkey provides an inspiring backdrop to grow your career in customer support.

About the Role:

As a Customer Support, you'll be the first point of contact for clients, ensuring every interaction is handled with care and professionalism. Your excellent communication skills, patience, and problem-solving mindset will help deliver exceptional experiences to customers around the world.

Key Responsibilities:

  • Assist customers via phone, email, and chat by responding to inquiries, resolving issues, and offering general support.

  • Provide clear, accurate, and helpful information about products and services.

  • Manage updates, changes, and problem resolutions efficiently and professionally.

  • Maintain detailed and organized records of customer interactions to ensure consistent service quality.

  • Stay informed on company policies, procedures, and product updates to deliver accurate and dependable support.

  • Collaborate with team members and share feedback to enhance support processes and overall customer satisfaction.

Requirements:

  • Proficiency in German (C1 level)
  • Proficiency in English (B1 level)
  • Turkish Citizenship
  • Minimum 1 year of customer service experience, ideally in call centers or support roles
  • Strong problem-solving, multitasking, and communication skills
  • Ability to work efficiently under pressure and manage tasks remotely

Benefits:

  • Competitive Salary: Based on your experience and skills
  • Performance Bonuses: Rewards for outstanding service
  • Comprehensive Insurance: Health and life coverage for your well-being
  • Meal Allowance: Support for daily meals

  • Remote Work: Enjoy the flexibility of working from home

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel

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