Cloud Solutions Architect

Responsible for cloud solution design and delivery for strategic Named Accounts in Turkey and Europe, focusing on top-tier clients in retail, e-commerce, finance, manufacturing, and other industries to drive digital transformation and cloud business growth. As a technical expert and trusted advisor, deeply involved in the full lifecycle from pre-sales solution design to post-sales technical support.

Key Responsibilities1. Customer Technical Consulting & Solution Design (40%)

• Deeply understand customer business requirements and design end-to-end cloud solutions
• Deliver technical solution documents, architecture diagrams, and POC validation plans
• Provide best practices for scenarios including retail e-commerce, SAP migration, database modernization, and AI applications
• Lead customer technical workshops, architecture reviews, and RFP technical responses

2. Pre-sales Technical Support (30%)

• Support sales team in customer technical discussions and business negotiations
• Conduct product demos and technical capability demonstrations
• Assess technical feasibility, define migration paths and implementation plans
• Competitive technical analysis and cost optimization recommendations

3. Project Delivery & Technical Support (20%)

• Guide partners in solution implementation and resolve technical challenges
• Participate in critical project acceptance and go-live support
• Handle customer critical technical escalations (P0/P1)
• Conduct regular customer health checks and architecture optimization

4. Customer Relationship & Ecosystem Development (10%)

• Build and maintain trusted relationships with customer CTOs/technical leaders
• Organize technical events, develop success stories and industry influence

Essential Qualifications

Education

• Bachelor's degree or above in Computer Science, Software Engineering, Information Technology, or related fields

Work Experience

• 5+ years of cloud computing or enterprise IT solution experience
• 3+ years of pre-sales solution architect or technical consultant experience
• Experience serving large enterprise clients (annual revenue $10M+)

Technical Skills

• Cloud Computing Fundamentals: Deep understanding of IaaS/PaaS/SaaS architecture, familiar with at least one major public cloud platform (AWS/Azure/GCP/Alibaba Cloud/Huawei Cloud)
• Compute & Network: Virtualization, containers (Docker/K8s), microservices architecture, CDN, load balancing
• Storage & Database: Object storage, block storage, relational/NoSQL databases, database migration solutions
• Big Data & AI: Understanding of data lake/warehouse architecture, ETL, ML model deployment, LLM applications, AI Agent building
• Security & Compliance: IAM, network security, data encryption, Landing Zone

Industry Knowledge

• Deep understanding of business scenarios in at least one industry: retail e-commerce, finance, manufacturing, or SAP systems
• Familiar with typical pain points and solution paths for enterprise digital transformation

Soft Skills

• Excellent customer communication and requirement analysis capabilities
• Strong solution presentation and public speaking skills (PPT/Technical Demo)
• Ability to quickly learn new technologies and translate them into customer value
• Project management and cross-team coordination capabilities
• Results-oriented, able to handle sales pressure and target challenges

Language Requirements

• English: Fluent (speaking, listening, reading, writing) as primary working language

Preferred Qualifications

• AWS/Azure/GCP Solutions Architect certification (Professional level)
• Experience with Huawei Cloud, Alibaba Cloud, or other Chinese cloud vendors
• E-commerce platform (Shopify/Magento) or SAP implementation experience
• Technical blog, speaking engagements, or open-source contributions
• Led cloud projects valued at $1M+ USD
• Familiar with IaC tools like Terraform/Ansible
• Understanding of Turkish local payment and logistics e-commerce ecosystem
• Understanding of Turkish local payment and logistics e-commerce ecosystem

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