Guest Experience Manager

3 weeks ago


İstanbul, Turkey yenibiris Full time

We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and during the guest stay. Respond to a wide variety of guest requests by accurately assessing the guest, Solid communication and organization skills Fluent in English, as a second language preferably Spanish; other languages will be considered also At least 4 years of experience in a similar position in 5 star hotels Guest satisfaction oriented, with proper diction and effective communication skills on the phone and face to face Willing to work in a team Strong problem solving ability Graduated from a University Able to use MS Office and Opera applications effective



  • İstanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • İstanbul, Turkey yenibiris Full time

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  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...


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    Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...


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  • Istanbul, Istanbul, Turkey yenibiris Full time

    A Guest Relations Executive with Hilton Hotels and Resorts directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers...

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    İstanbul, Turkey yenibiris Full time

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    According to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...

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    Istanbul, Istanbul, Turkey yenibiris Full time

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    İstanbul, Turkey yenibiris Full time

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    İstanbul, Turkey yenibiris Full time

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    2 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    Serves as the property Manager on Duty (MOD) and oversees all property operations, ensuring that he highest level of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs within the lobby. Serves as Guest Relation Manager and handles the tracking of service...

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    İstanbul, Turkey yenibiris Full time

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  • Guest Service Agent

    3 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...


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    3 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

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    We are looking for a colleague to be appointed as Assistant Front Office Manager for our Barcelo Istanbul Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Attend to guests requests and complaints.Investigate glitches and incidents, address to the department concerned, see that corrective actions...