Guest Experience Agent

4 weeks ago


İstanbul, Turkey yenibiris Full time

We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and during the guest stay. Respond to a wide variety of guest requests by accurately assessing the gu, Solid communication and organization skills Fluent in English, as a second language preferably Spanish; other languages will be considered also At least 4 years of experience in a similar position in 5 star hotels Guest satisfaction oriented, with proper diction and effective communication skills on the phone and face to face Willing to work in a team Strong problem solving ability Graduated from a University Able to use MS Office and Opera applications effectively Not related t



  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...

  • Guest Service Agent

    4 weeks ago


    İstanbul, Turkey yenibiris Full time

    Be a part of our thrilling Hampton! Are you an energetic Guest Service Agent with strong customer focus and passionate about delivering memorable Guest Experiences then we would like you to join us on our “Journey of Hamptonality”. Position Purpose To be a passionate host and highly collaborative member of the guest service team who maximizes customer...

  • Guest Relations Agent

    3 weeks ago


    İstanbul, Turkey yenibiris Full time

    Tarihi yarımadanın merkezinde bulunan otelimize aşağıdaki niteliklere uygun Guest Relation Agent arayışımız vardır;, -Tercihen MYO veya Üniversite mezunu, -Alanında en az 2 yıl tecrübeli, -İngilizce bilen , 2. dil tercih sebebidir, -Esnek çalışma saatlerine ayak uydurabilen, -İletişimi kuvvetli,analitik düşünebilen, -Güleryüzlü ve...


  • İstanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • İstanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests’ expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...


  • Istanbul, Istanbul, Turkey yenibiris Full time

    We are looking for a colleague to be appointed as Guest Experience Manager for our Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...

  • Guest Service Agent

    4 weeks ago


    İstanbul, Turkey yenibiris Full time

    Temel ilkesi her otelinde, her konuğuna, her zaman olağanüstü deneyimler yaşatarak dünyayı konuk severliğin ışığı ve sıcaklığı ile doldurmak olan Hilton İstanbul Bakırköy otelimize, Ön Büro departmanında görevlendirmek üzere Guest Service Agent pozisyonunda değerlendirmek üzere adaylar aranmaktadır., Tercihen Üniversitelerin...

  • Guest Service Agent

    2 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    Temel ilkesi her otelinde, her konuğuna, her zaman olağanüstü deneyimler yaşatarak dünyayı konuk severliğin ışığı ve sıcaklığı ile doldurmak olan Hilton İstanbul Bakırköy otelimize, Ön Büro departmanında görevlendirmek üzere Guest Service Agent pozisyonunda değerlendirmek üzere adaylar aranmaktadır., Tercihen Üniversitelerin...

  • Guest Relations Agent

    4 weeks ago


    İstanbul, Turkey yenibiris Full time

    • According to Accor Brand Standards, to welcome and acknowledge all the guests. • Dealing with guest requests and complaints and ensuring guest satisfaction. • Reporting courtesy calls to Front Office Manager. • Following Online Guest Feedbacks and response daily., • University degree in Tourism and Hotel Managemet. • At least 2-year experience...

  • Guest Relations Agent

    2 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    According to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...


  • Istanbul, Turkey HSH Management Services Full time

    Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...

  • Front Desk Agent

    4 weeks ago


    Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full time

    DescriptionA Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

  • Front Desk Agent

    2 weeks ago


    Istanbul, Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full time

    A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is...

  • Guest Service Agent

    4 weeks ago


    İstanbul, Turkey yenibiris Full time

    -Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...

  • Guest Service Agent

    3 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...


  • İstanbul, Turkey yenibiris Full time

    A Guest Relations Executive with Hilton Hotels and Resorts directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers...


  • Istanbul, Istanbul, Turkey yenibiris Full time

    A Guest Relations Executive with Hilton Hotels and Resorts directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers...

  • Front Desk Agent

    4 weeks ago


    İstanbul, Turkey yenibiris Full time

    Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Recording guest records in accordance with standards at all times and ensuring the...

  • Front Desk Agent

    2 weeks ago


    Istanbul, Istanbul, Turkey yenibiris Full time

    Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Recording guest records in accordance with standards at all times and ensuring the confidentiality...