Guest Relations Officer

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager (reporting to the Front Office Director), you will manage the needs of VIP Guests and inform other Team Members of VIP needs in...

According to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...

The Ascott Limited / Somerset Maslak İstanbul The Ascott Limited, the worlds leading hotel and residence management brand affiliated with CapitaLand, made its first investment in Turkey with Somerset Maslak Istanbul. Somerset Maslak İstanbul is looking for a Guest Service Officer / Receptionist to join our Guest Service team., Preferably University...

At Mövenpick Hotel Istanbul Golden Horn, we are looking for talent with unique personalities and a sense of character. People with a passion for hospitality and people. We want to make of the ordinary something extraordinary with you..., University degree Fluency in English, preferably second foreign language Ability to focus attention on details and be...

We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...

We are looking for a colleague to be appointed as Guest Experience Manager for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post departure and...

We are looking for a colleague to be appointed as Assistant Front Office Manager for our Occidental Taksim Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Attend to guests requests and complaints.Investigate glitches and incidents, address to the department concerned, see that corrective actions are...

Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...

A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.What will I be doing?As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member...

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...

Artaş İnşaat'in otelcilik alanında faaliyet gösteren Radisson President Old Town tesisimizde görevlendirilmek üzere, aşağıdaki görev ve sorumlulukları yürütebilecek yetkinlikte Misafir İlişkiler Temsilcisi arıyoruz., • Misafir İlişkileri veya benzer pozisyonda tecrübe sahibi. • Çok iyi derecede Türkçe, İngilizce bilen ve ikinci...

We are looking for a colleague to be appointed as Front Office Night Auditor for our Barcelo Istanbul Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Responsible for all night operation of the hotel, Providing maximum guest satisfaction by giving priority to guest request complaints, Being...

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...

The Ascott Limited / Somerset Maslak İstanbul The Ascott Limited, the worlds leading hotel and residence management brand affiliated with CapitaLand, made its first investment in Turkey with Somerset Maslak Istanbul. Somerset Maslak İstanbul is looking for a Front Office Supervisor to join our Guest Service team., Preferably University graduate, Good...

Ensure the maintenance of professional financial standards throughout the hotel. Undertake a review of end-of-day takings against logged reports. Edit all reports to ensure accuracy and full completion. Investigate any anomalies found between daily reports and takings., Have University degree in related fields. At least 4 years experience in similar...

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...

Greet the guest in accordance with the Accor's food and beverage standards. Guide guests through the dining rooms and provide any needed assistance. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests. Welcome and acknowledge all guests according to company standards. Enquire guests' satisfaction and handles guests'...

Job DescriptionDescription –>The objective of the Division of Business Operations (BOS) is to support the work of WHO in the European Region through delivery of services within the areas of human resources, finance, contracting and procurement, legal advice, information & communications technology, printing, security, facilities management, fixed assets,...

To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times. To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet. To handle all guest and internal customer complaints and inquiries in a courteous and efficient...

Greet and serve the guest in accordance with the Accor's food and beverage standards. Smile is to be a part of the uniform. Welcome guests and promptly attend to tables. Serve food and beverages to guests making recommendations if needed. Share your menu knowledge to assist guests with questions and special requests. Record transactions in the Micros system...