Guest Relations Agent
3 months ago
- According to Accor Brand Standards, to welcome and acknowledge all the guests.
- Dealing with guest requests and complaints and ensuring guest satisfaction.
- Reporting courtesy calls to Front Office Manager.
- Following Online Guest Feedbacks and response daily.,
- University degree in Tourism and Hotel Managemet.
- At least 2-year experience in the same position.
- Ability to focus attention on details and to handle multiple tasks.
- Working with a focus on guest satisfaction.
- Good Team player.
- Analytical thinking is expected to be a problem solver.
- Good communication skills and have smiling face presentable and well-groomed.
- Fluency in English is a must.
- No military obligation for male candidates /
-
Guest Relations Manager
2 months ago
Istanbul, Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full timeA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager (reporting to the Front Office Director), you will manage the needs of VIP Guests and inform other Team Members of VIP needs in...
-
Guest Experience Agent
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...
-
Guest Relations Officer
5 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeGuest Relations Officer, * Good command of English * Previous five star deluxe hotel experience in a similar position preferably for a minimum period of two years, * Good communication skills, * Opera knowledge is preferred, * Able to work at shift system.
-
Guest Service Agent
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWill be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...
-
Front Desk Agent
5 months ago
Istanbul, Istanbul, Turkey Hilton Istanbul Bomonti Hotel & Conference Center Full timeA Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is...
-
Guest Relations Executive
2 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeAt Mövenpick Hotel Istanbul Golden Horn, we are looking for talent with unique personalities and a sense of character. People with a passion for hospitality and people. We want to make of the ordinary something extraordinary with you..., University degree Fluency in English, preferably second foreign language Ability to focus attention on details and be...
-
Human Resources Agent
5 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Human Resources Agent for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. To meet the current requirements of HR processes and operations, To support compensation and benefits functions of Hr within the scope of corporate...
-
Guest Relations Executive
2 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeArtaş İnşaat'in otelcilik alanında faaliyet gösteren Radisson President Old Town tesisimizde görevlendirilmek üzere, aşağıdaki görev ve sorumlulukları yürütebilecek yetkinlikte Misafir İlişkiler Temsilcisi arıyoruz., • Misafir İlişkileri veya benzer pozisyonda tecrübe sahibi. • Çok iyi derecede Türkçe, İngilizce bilen ve ikinci...
-
Cluster Reservations Agent
4 weeks ago
Istanbul, Istanbul, Turkey Hilton Istanbul Bosphorus Full timeHilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we've set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own...
-
Restaurant Hostess
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeGreet the guest in accordance with the Accor's food and beverage standards. Guide guests through the dining rooms and provide any needed assistance. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests. Welcome and acknowledge all guests according to company standards. Enquire guests' satisfaction and handles guests'...
-
Order Taker
2 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeTo deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times. To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet. To handle all guest and internal customer complaints and inquiries in a courteous and efficient...
-
Waiter
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeGreet and serve the guest in accordance with the Accor's food and beverage standards. Smile is to be a part of the uniform. Welcome guests and promptly attend to tables. Serve food and beverages to guests making recommendations if needed. Share your menu knowledge to assist guests with questions and special requests. Record transactions in the Micros system...
-
Assistant Front Office Manager
1 month ago
Istanbul, Istanbul, Turkey yenibiris Full timeWe are looking for a colleague to be appointed as Assistant Front Office Manager for our Occidental Taksim Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Attend to guests requests and complaints.Investigate glitches and incidents, address to the department concerned, see that corrective actions are...
-
Sales Executive
2 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeCompile weekly and monthly actions plans to develop new accounts and grow incremental revenues from existing accounts. Plan and execute sales trips to assigned territory as directed and defined in hotels marketing plan. Calls to include corporate account. Increase number of sales by forming and maintaining professional business relations with prospect...
-
Room Service Waiter
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeWe are looking for a Waiter who is dynamic, creative, pro-active, analytical approached, enthusiastic, innovative and has strong problem-solving skills.To prepare and serve beverages and provide all guests with courteous, professional, efficient and flexible service that supports the outlet's operating concept, brand promise and Hyatt International...
-
Baggage Attendant
3 months ago
Istanbul, Istanbul, Turkey HSH Management Services Full timeSet along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...
-
Resepsiyon Şefi
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeThe Ascott Limited / Somerset Maslak İstanbul The Ascott Limited, the worlds leading hotel and residence management brand affiliated with CapitaLand, made its first investment in Turkey with Somerset Maslak Istanbul. Somerset Maslak İstanbul is looking for a Front Office Supervisor to join our Guest Service team., Preferably University graduate, Good...
-
Clerk-Front Desk
2 months ago
Istanbul, Istanbul, Turkey Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Istanbul West, Fatih Caddesi, Dereboyu Sokak No 2A, Istanbul, Türkiye, Türkiye VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and...
-
Night Manager
2 months ago
Istanbul, Istanbul, Turkey HSH Management Services Full timeSet along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...
-
Night Auditor
3 months ago
Istanbul, Istanbul, Turkey yenibiris Full timeEnsure the maintenance of professional financial standards throughout the hotel. Undertake a review of end-of-day takings against logged reports. Edit all reports to ensure accuracy and full completion. Investigate any anomalies found between daily reports and takings., Have University degree in related fields. At least 4 years experience in similar...