Process Improvement Specialist

2 weeks ago


Şişli, Istanbul, Turkey Carrier HR Full time

We are looking for a Process Improvement Specialist to join our business partner, Assembly Buildings, which transforms modern workspaces into more efficient, flexible, and inspiring environments while managing its own spaces with this innovative approach.

Responsibilities:

  • Analyze existing operational processes and identify opportunities for improvement in workspace management.
  • Develop and implement efficiency-boosting projects to enhance customer satisfaction.
  • Collaborate with relevant departments to optimize flexible office solutions and co-working space services.
  • Conduct data analysis and reporting to monitor KPIs and drive continuous process improvements.
  • Apply Lean, Six Sigma, or other process improvement methodologies to enhance office management and customer service operations.
  • Coordinate with internal and external stakeholders to support the implementation of next-generation office concepts.
  • Facilitate the implementation of new processes and provide training to employees, ensuring alignment with Assembly Buildings' innovative office space concepts.
  • Evaluate the impact of improvement projects in terms of cost, time, and quality to enhance the overall customer experience.
  • Participate in automation and digital transformation projects, proposing technological solutions that contribute to Assembly Buildings' vision of innovative workspaces.

Key Qualifications:

  • Bachelor's degree in a relevant field (preferably Industrial Engineering, Business Engineering, or related disciplines).
  • Minimum 1 year of experience in a related field.
  • Preferably experience in hospitality or coworking space industry.
  • Proven expertise in process improvement methodologies such as Lean, Six Sigma, Kaizen, etc.
  • Strong data analysis and reporting skills, with proficiency in Excel, G Suite, Power BI, Tableau, or similar tools.
  • Knowledge of business process modeling using BPMN, Visio, or similar tools.
  • Experience in digital transformation and automation projects, with knowledge of ERP, CRM, or RPA systems.
  • Familiarity with project management methodologies such as Agile, Scrum, or Kanban.
  • Experience in customer experience enhancement and service process development.
  • Understanding of office management, flexible workspaces, and co-working concepts.
  • Fluency in English is preferred.
  • Strong analytical thinking and problem-solving skills.
  • Detail-oriented with a results-driven mindset.
  • Excellent communication and collaboration skills, with a team-oriented approach.
  • Open to change and innovation, with a forward-thinking mindset.
  • Strong time management and prioritization skills.
  • Customer-focused mindset, with the ability to develop solutions that enhance satisfaction.
  • Proactive and solution-oriented, capable of taking initiative.
Seniority Level

Entry Level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Real Estate and Equipment Rental Services and Office Administration

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