3PL Operations Manager, External Fulfillment

3 days ago


Fatih, Istanbul, Turkey Amazon Full time
3PL Operations Manager, External Fulfillment

The role includes interfacing with the Third Party Logistics (3PL) providers and being the main POC for all internal teams such as Transportation, Retail and Supply Chain. The main tasks will be management, control and direction for the 3PL operations. The main objective is to continuously improve the level of service that the 3PL provides to our customers.
The 3PL Operations Manager will be responsible for both launch and improvement projects and will contribute to the development of Amazon's flexible & customer-centric fulfillment.

Key job responsibilities
  1. Manage and control performance, cost and capacity of External Fulfillment Logistics provider (3PL)
  2. Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PL
  3. Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
  4. Prioritize projects and software feature requests, evaluate and set stakeholder expectations
  5. Ensure for each integration that requirements and resources both internal / external are available to deliver success
  6. Work closely with technical development teams to deliver features which are customer-focused, scalable, auditable and iteratively developed
  7. Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management
  8. Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
BASIC QUALIFICATIONS
  1. Bachelor's degree or equivalent certification in Engineering, Operations, Business Administration, or a related field
  2. Fluency in Turkish and English
  3. Proficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project
PREFERRED QUALIFICATIONS
  1. Proven operations leadership experience in a similar fast-paced process driven manufacturing, production or distribution/logistics environment
  2. Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
  3. Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
  4. Excellent communication skills with the ability to communicate and influence effectively at all levels
  5. Past experience or study of startup operations and/or 3PL environments
  6. Team player who can facilitate successful project work, operating to deadlines
  7. Theoretical and practical knowledge of Lean techniques such as Kaizen or Six Sigma
  8. Technical expertise - Solution-driven approach to systems & processes
  9. Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI
  10. Masters degree in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field

Posted: January 3, 2025

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • Fatih, Istanbul, Turkey Amazon Full time

    Job SummaryThe 3PL Operations Manager at Amazon is a key role that oversees the entire logistics operation, ensuring it runs smoothly and efficiently. This position involves managing relationships with external suppliers, optimizing logistics processes, and collaborating with cross-functional teams.Main ResponsibilitiesLogistics Operation Oversight: The 3PL...


  • Fatih, Istanbul, Turkey Amazon Full time

    Job OverviewThe 3PL Operations Manager role at Amazon is responsible for managing and controlling the performance, cost, and capacity of external fulfillment logistics providers. This position plays a crucial part in ensuring that customers receive high-quality service.Main ResponsibilitiesPerformance Monitoring: The 3PL Operations Manager will be...


  • Fatih, Istanbul, Turkey Amazon Full time

    Central Operations Support Executive, External FulfilmentJob ID: 2927827 | Amazon Turkey Perakende Hizmetleri Limited SirketiThe Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stakeholder management, within and outside of...


  • Fatih, Istanbul, Turkey Amazon Full time

    Job DescriptionThe 3PL Operations Manager at Amazon is a key position responsible for managing the relationship between Amazon and its third-party logistics providers. This role involves working closely with various internal teams, such as Transportation, Retail, and Supply Chain, to ensure seamless execution of logistics operations.Main ObjectivesContinuous...


  • Fatih, Istanbul, Turkey Amazon Full time

    Area Manager, Fulfilment Center OperationsWhen you join Amazon as an Area Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you...


  • Fatih, Istanbul, Turkey Amazon Full time

    Fulfilment Center Leadership RoleWe are seeking an experienced leader to join our Customer Fulfilment team as an Area Manager. In this role, you will be responsible for leading a large and diverse team at one of our operational sites.Your primary focus will be to maintain safety standards within your team and across the site, while also monitoring and...


  • Fatih, Istanbul, Turkey Amazon Full time

    Company OverviewAmazon Worldwide Operations is the core fulfillment and customer service engine that ensures Amazon delivers a consistent, world-class customer experience every time.We are seeking high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfilment team. If you have a passion for driving strategic projects...


  • Fatih, Istanbul, Turkey LC Waikiki Full time

    Regional Logistics Manager (MENA AFRICA/LATIN AMERICA/FAR EAST)Qualifications:Bachelor's Degree in Engineering and/or Logistics or related fields3 years of experience in logistics managementStrong communication skills and relationship managementExperienced in warehouse management, transportation management, and customs clearance operationsProficiency in...


  • Fatih, Istanbul, Turkey Amazon Full time

    About the RoleThe 3PL Operations Manager at Amazon is responsible for overseeing the logistics operations of external suppliers. This role requires a strong understanding of logistics processes and the ability to work effectively with cross-functional teams.Main TasksSupplier Management: The 3PL Operations Manager will be responsible for managing...


  • Fatih, Istanbul, Turkey Amazon Full time

    Senior Operations ManagerIn this challenging role, you will have the opportunity to lead a large and diverse team at one of Amazon's operational sites. Your primary focus will be to maintain safety standards within your team and across the site, while also monitoring and maintaining process efficiency.Your days will be filled with prioritizing routine team...


  • Fatih, Istanbul, Turkey F. Hoffmann-La Roche Gruppe Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Fatih, Istanbul, Turkey F. Hoffmann-La Roche AG Full time

    Logistics Operations Specialist page is loadedLogistics Operations SpecialistApply locations Istanbul time type Full time posted on Posted Yesterday time left to apply End Date: March 26, 2025 (12 days left to apply) job requisition id 202503-106322Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with...


  • Fatih, Istanbul, Turkey adidas Full time

    Purpose & Overall Relevance for the Organization:The role will carry out Forecast & Planning, support fulfilment for Last Mile & Returns and measure & analyze DC performances focused on ecom channel. The expectations from the role are implementing and analyzing relevant reports and KPIs, owning the planning and execution of relevant Campaigns, supporting...


  • Fatih, Istanbul, Turkey Michael Page Türkiye Full time

    We are seeking a skilled Logistics Operations Manager to oversee the procurement and timely delivery of goods in our automotive spare parts industry. In this role, you will be responsible for coordinating with suppliers, ensuring regulatory compliance, and collaborating with the warehouse team to optimize inventory management and order fulfillment.The ideal...


  • Fatih, Istanbul, Turkey CHEP Full time

    Operations Manager, TurkeyApply remote type Hybrid Remote locations Istanbul, Istanbul, Türkiye time type Full time posted on Posted 30+ Days Ago job requisition id JR19188CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in...


  • Fatih, Istanbul, Turkey Amazon Full time

    About AmazonAmazon Worldwide Operations is responsible for ensuring seamless customer experiences across the globe. We're on the lookout for experienced professionals who can join our External Fulfilment team as City Managers.As a key member of this team, you will be responsible for monitoring multiple sites from an operations and compliance standpoint. You...

  • Operations Manager

    5 days ago


    Fatih, Istanbul, Turkey Unilever Full time

    About the JobWe are looking for a skilled Operations Manager to join our team in Unilever's MET region. As a key member of our Integrated Planning & Customer Experience team, you will be responsible for managing day-to-day operations, identifying opportunities for process improvements, and driving digitalization efforts to enhance forecasting and E2E S&OP...


  • Fatih, Istanbul, Turkey Wella Operations US LLC Full time

    Select how often (in days) to receive an alert: Create AlertAs the Omnichannel & Digital Brand Manager, you will be responsible for developing and executing an integrated brand strategy that drives brand growth, enhances visibility, and fosters meaningful consumer engagement across multiple channels. You will oversee marketing initiatives across both digital...


  • Fatih, Istanbul, Turkey Michael Page Türkiye Full time

    Great career opportunityAutomotive Spare Part CompanyAbout Our ClientWe are looking for an 'Operations Manager' for our business partner operating in the automotive spare parts industryJob DescriptionSupplier Management: Coordinate with suppliers for procurement and timely deliveries.Customs Compliance: Oversee import/export processes and ensure regulatory...


  • Fatih, Istanbul, Turkey CareerArc Full time

    Job DescriptionThe CORPORATE OPERATIONS MANAGER will independently perform general administrative duties to support the Cluster Lead in day-to-day operations in areas such as:Calendar management, ensuring that meetings are scheduled in a timely manner, taking into account different time zones and operational hours.Complex travel arrangements which involve...