Service Quality Specialist

4 days ago


Fatih, Istanbul, Turkey oBilet Bilişim Sistemleri A.Ş Full time

About oBilet Bilişim Sistemleri A.Ş

We provide a comprehensive travel ticketing platform that caters to various needs, including bus, airline, and ferry bookings. Our IMS solution enables efficient inventory management for bus operators.

As a leading player in Turkey's travel industry, we boast 400 bus carrier partnerships, 25 million monthly visitors, and 15 million app downloads. We strive to expand our global presence by facilitating over 40 million annual ticket sales.

The ideal candidate should possess:
  • Excellent spoken and written English skills
  • Strong computer and keyboard proficiency
  • Ability to thrive in a call center and service-oriented environment
  • Superb communication and persuasion skills
  • Dedication to delivering exceptional customer experiences
  • Flexibility and commitment to continuous learning
  • Effective time management and organization


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