
Amazon Fulfillment Center Team Lead
5 days ago
Role Overview:
The Central Ops Support Executive plays a vital role in supporting the daily operations of sellers at Amazon. This involves monitoring daily metrics, providing field support to sellers and audits, managing stakeholders, rolling out new processes, and running central control centers.
This position requires someone who can think strategically and make informed decisions while considering the bigger picture of customer experience. The ideal candidate should have strong analytical and problem-solving skills, with the ability to prioritize tasks and work under pressure.
Key Tasks:
- Monitor site performance through regular calls, emails, and collaboration with field executives.
- Liaise with field executives/sellers and internal/external agencies to ensure smooth operation execution.
- Train and guide sellers to meet performance expectations.
- Develop and implement process improvements to enhance seller experience.
Essential Qualifications:
- Strong communication, analytical, and problem-solving skills.
- Familiarity with Microsoft Excel and Windows-based applications.
- Ability to work flexible schedules, including weekends and shifts.
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