Retail Sales Advisor

2 days ago


Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full time
Job Description:

We are seeking a highly skilled Retail Sales Advisor to join our team in Istanbul, Turkey. As a Senior Style Consultant, you will be responsible for delivering exceptional customer service and providing expert advice on our premium fashion products.

In this role, you will:

  1. Welcome and greet every customer in a warm and friendly manner, demonstrating excellent customer service at all times.
  2. Identify customer needs through asking questions and confidently recommend and demonstrate appropriate products.
  3. Receive cash or payment from customers, issue receipts/bills against their purchase, and provide professional cash point service.
  4. Handle customer complaints professionally and efficiently, escalating to management if necessary.

You will also be responsible for maintaining product knowledge, fashion trends, and instore promotions at all times. This includes checking stock levels daily and informing the store manager of depleting stocks to replenish and maintain optimum stock levels.

To succeed in this role, you will require:

  • Good communication and interpersonal skills.
  • Pleasant personality and good grooming.
  • Passion for the retail industry.

As a member of our team, you will have the opportunity to develop your skills and knowledge, working with a leading fashion brand in a dynamic and fast-paced environment.



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