
Fashion Sales and Service Advisor
9 hours ago
**Join Our Team**
Zegna is seeking a highly skilled Senior Style Advisor to join our team. As a Senior Style Advisor, you will be responsible for delivering exceptional customer experiences through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.
You will have the opportunity to work with a talented team of professionals who share your passion for fashion and customer service. Your key responsibilities will include:
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
**Requirements**
- High school qualification
- 4 to 6 years retail sales or customer service experience.
- Good communication and interpersonal skills
- Pleasant personality and good grooming
- Passion for retail industry
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