Customer Development Associate

1 day ago


Fatih, Istanbul, Turkey PradaGroup Full time

As a Customer Development Associate with the Prada Group, you will play a crucial role in developing and implementing CRM & clienteling initiatives in-store. Your primary focus will be on supporting sales staff in cultivating clients through interactions and private appointments.

Key Responsibilities:
  1. Ensure adoption and consistent execution of the Group's clienteling strategy, resources, and culture across all store team members.
  2. Monitor and track key performance indicators (KPIs) on a store and individual client advisor level, including client outreach, private appointments, and client data capture KPIs.
Requirements:
  • Possess problem-solving skills, curiosity, and interest in luxury/fashion, art, and design.
  • Demonstrate ability to work in a team as well as alone.


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