
Computer Support Professional
3 days ago
Technical Requirements
The ideal candidate will have strong technical skills, excellent communication and problem-solving abilities, and a passion for staying up-to-date with new technologies and advancements in the field.
Key Responsibilities:
- Provide technical support to customers and end-users via phone, email, and in-person.
- Troubleshoot software and hardware issues, including operating system and application problems.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain detailed knowledge of company policies, procedures, and technical requirements.
- Stay up-to-date with new technologies and advancements in the field.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 3 years of experience in a technical support role.
- Dell/HP Certified Technician certification.
- Strong Microsoft Office skills (Outlook, Word, and Excel).
- Excellent communication and problem-solving skills.
Additional Benefits:
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