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Customer Experience Manager

2 weeks ago

Fatih, Istanbul, Turkey Wingie Enuygun Group Full time

Wingie Enuygun Group, a leading travel marketplace in Turkey, is seeking a CRM Specialist to join its growing team. With over 20 million visitors and 70 million page impressions each month, the company offers a unique opportunity to work with the latest technologies and tools that serve millions of travelers worldwide.

The CRM Specialist will contribute to the development of innovative CRM strategies to enhance customer engagement, design customer journeys across all domains, and manage ad-hoc campaign calendars to ensure seamless execution and alignment with business goals.

Required skills and qualifications include a Bachelor's or Master's degree in Management, Economics, Marketing, Industrial Engineering, Mathematics, or a related field, 2+ years of experience in CRM, Marketing, or Growth, ideally within an online marketplace or e-commerce environment, familiarity with CRM tools, and proficiency in MS Office Programs.

Benefits include lifelong learning opportunities, comprehensive orientation programs, office environments without dress codes, meal cards for lunch, daily access to healthy snacks, social club memberships, commutator benefits, health insurance, life insurance, carrefour gift cards, marriage and birth gifts, and two big parties to celebrate successes with your team.