
User Insights Specialist
2 days ago
Midas is dedicated to transforming the financial industry by addressing real-world user problems.
We create fast, user-friendly products that empower people to manage their finances seamlessly.
Your Role- IDentify high-priority issues in user investment processes and product development challenges to craft effective solutions.
- Apply qualitative and quantitative research methods to answer key questions and choose the right approach at the right time.
- Work closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes.
- Conduct benchmark studies with PMs and designers to assess strengths and weaknesses of existing solutions in other organizations, providing a clear industry landscape overview.
- Lead research projects from start to finish – including strategic, foundational, iterative, and evaluative research – to drive actionable insights.
- Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction.
- Present research findings clearly to enable teams to translate insights into tangible product and business impact.
- Hands-on experience in qualitative or quantitative research
- A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field
- A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews
- Demonstrated ability to apply research skills to drive tangible product and business impact
- Experience, knowledge, or a strong interest in trading/investing is highly preferred
Play to Win, Build with the Best
Collaborate with talented professionals who challenge you to grow every day.
Dare to Disrupt
Become an outlier and turn bold ideas into groundbreaking realities.
You will be fully equipped for success:
- Great compensation for great talent
- Holistic support for health, well-being, and nutrition
- Tools to Thrive – everything you need to perform at your best
Want to learn more about the team?
Explore our website: https://linktr.ee/midas.talent
Be an Outlier, Build the Future of Money
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